2/10 糟糕
Maureen
与配偶出行
2024 年 10 月 24 日
不满意:员工和服务
We had a terrible experience here. Oct 6, 2024 we had a chalet booked. When we arrived it wasn’t available. They offered us another regular room. It was dirty. Another room was offered. It hadn’t been cleaned. We left. We tried to get a refund from Expedia but the hotel is insisting we did stay there. A lie! Disappointed in the hotel and Expedia.