stayed at this hotel multiple times over the years on road trips between Texas and Ohio and it used to be great. In 4-5 years time, it's definitely not what it once was. Extremely dirty, worn and unattractive.
JOHN
2022 年 7 月入住 1 晚
2/10 糟糕
真实旅客
2022 年 7 月 14 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Worst place I’ve ever stayed at
No Microwave.. no fridge. No trash can. No inside door handle. No clean walls. No clean floors. No working TV. No vent in bathroom.
First time I’ve ever left a review… and this is why!!
真实旅客
2022 年 7 月入住 1 晚
8/10 还可以
Enchantra
与家人出行
2022 年 6 月 29 日
This hotel really needs to be updated it did not match any of the pictures on the site.
Enchantra
2022 年 6 月入住 1 晚
2/10 糟糕
Jessica
与家人出行
2022 年 6 月 26 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Horrible
This was one of the worse stays i have ever experienced. I booked this hotel due to the fact it said it had breakfast and the pool was open. I got there and there was jo breakfast and no pool so i was extremely pissed off because i had two kids that was excited about the pool then i was told the lobby was completely closed and there was no breakfast offered we are on a strict budget and that was a necessity that was way i booked and then it was not offered these are things that need to be addressed on the website or at booking that thwy are not offered. But i will not be staying here again
Jessica
2022 年 6 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行
2022 年 6 月 20 日
不满意:清洁度、住宿条件和设施、客房舒适度
My opinion
It was terrible stay. When we first walked in the fridge being held up by a old pizza box. We didn’t get clean sheet or anything until we asked them to do it, even when we did ask they still didn’t do it. The shower curtain holder is coming out the wall. We had a leak from our toilet and the flood was bad and made my mom slip and fall when she visited. Our dresses drawers was broken we couldn't barley put anything of us up. I don’t have any pictures because overall the stay was terrible.
真实旅客
2022 年 6 月入住 6 晚
10/10 超赞
britni
与家人出行
2022 年 6 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
britni
2022 年 6 月入住 1 晚
2/10 糟糕
Samantha
带宠物出行
2022 年 5 月 29 日
不满意:清洁度、员工和服务、住宿条件和设施
My room lock was broken; my only defense was to barricade myself in room with table pushed in front of door. This was completely unacceptable; I checked out with the agreement for a full refund. Expedia has NOT contacted me from my refund request, day of and day after reservation. Do not book this hotel, rooms are not as pictured.
Samantha
2022 年 5 月入住 1 晚
4/10 很差
Ray
与家人出行
2022 年 5 月 25 日
NO breakfast. Still giving bag. Pets not allowed. Supposed to be pet friendly. Pre registered. Multiple signitures needed
Ray
2022 年 5 月入住 1 晚
6/10 一般
Tony
商务旅客
2022 年 5 月 23 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Very noisy from highway traffic. Room had many unfinished repair projects.
Tony
2022 年 5 月入住 1 晚
2/10 糟糕
Phillip
团体旅客
2022 年 4 月 15 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Overall poor experience
Phillip
2022 年 4 月入住 1 晚
8/10 还可以
Cindy
2022 年 4 月 15 日
满意:员工和服务,清洁度
Close to many restaurants
Cindy
2022 年 4 月入住 1 晚
4/10 很差
deloria
与家人出行
2022 年 4 月 10 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The bathroom toilet was very rocky and the tub/shower wasn’t to good. The was pressure for the shower was absolutely horrible! The bathroom was the worst of all! The bed was so hard didn’t get much sleep between the bed and the noise from the interstate.
deloria
2022 年 4 月入住 1 晚
8/10 还可以
Shellie
与家人出行
2022 年 4 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Shellie
2022 年 4 月入住 1 晚
10/10 超赞
Eddie
2022 年 3 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Eddie
2022 年 3 月入住 1 晚
4/10 很差
Michael
与配偶出行
2022 年 3 月 8 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room wasn't clean. TV didn't work good. Overall very disappointing. Very run down.
Michael
2022 年 3 月入住 1 晚
2/10 糟糕
Shannon
与家人出行
2022 年 3 月 7 日
不满意:员工和服务
If you are staying for free you are paying to much
You get what you pay for & I paid too much. Beginning with check-in and having to stand outside to check-in trying to understand a young man talking through a mask and a window. TV all channels were fuzzy, not a big deal wasn't there to watch TV. Ice machine was broken (sign on it stating it was broken & go to front desk for ice) front desk person didn't know what I was talking about. Vending machines were broken wanted to grab a snack. This hotel is in desperate need of a remodel.
Shannon
2022 年 3 月入住 1 晚
4/10 很差
Rick
与家人出行
2022 年 2 月 27 日
满意:清洁度
不满意:住宿条件和设施
Challenging Checkin on Cold Night
Reserved 1 king room nonsmoking. Property next to noisy freeway. Checked in through an outdoor window with Robert. Guests weren’t allowed in the lobby due to management’s concern about covid. I stood in 32 degree cold with wind, rain and sleet. Robert said all the king rooms were on the freeway side. Asked for room opposite freeway, $10 upgrade fee for 2 double beds non smoking. Arrived at room 248 which smelled like cigarettes. Contacted Robert about changing rooms. Had to go back to outdoor window where Robert was working, had to stand in cold and rain again. He gave me keys to new room 238. Keys didn’t work; door lights didn’t activate. Went back to outdoor window to see Robert again. He collects batteries and a screw driver and walks back to 238 with me. Screwdriver won’t fit the slot. Robert goes back to office to confer with manager. I stand outside 238 in the cold, wind, and rain (hallways are outside 😞). Robert comes back with keys to my new room 240, 2 double beds, nonsmoking, and we go inside. Room is acceptable. Later that night I smell cigarette smoke coming through internal ventilation system from another room. Overall very disappointed with condition of property and lack of access to lobby. Free advertised breakfast not available due to locked lobby. Please note Robert was very helpful and responsive handling a difficult situation not of his making. Don’t recommend this property because of this experience. It isn’t worthy of the Wyndham brand.
Rick
2022 年 2 月入住 1 晚
10/10 超赞
Stephanie
与家人出行
2022 年 2 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stephanie
2022 年 2 月入住 1 晚
4/10 很差
Rosalin
与家人出行
2022 年 1 月 17 日
不满意:住宿条件和设施,服务设施
I didn’t like thaw fact if no internet, room wasn’t clean, front desks worker isn’t friendly.
Rosalin
2022 年 1 月入住 1 晚
2/10 糟糕
Sue
带宠物出行
2021 年 12 月 6 日
不满意:员工和服务、服务设施、住宿条件和设施
Noisy. Highway and neighbors slamming doors all night long
Sue
2021 年 12 月入住 1 晚
10/10 超赞
Teka
与配偶出行
2021 年 12 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The checking in process was quick and easy
Teka
2021 年 12 月入住 1 晚
8/10 还可以
Samuel
2021 年 12 月 5 日
满意:员工和服务
Samuel
2021 年 12 月入住 1 晚
2/10 糟糕
Nikki
2021 年 10 月 25 日
不满意:清洁度、住宿条件和设施、客房舒适度
Won’t stay again
Hotel is not nice and not clean. Towels and wash clothes were stained. Bed and bedding were low quality and comfort. Lobby was closed, continental breakfast was provided in paper bag through the checkin window.