2/10 糟糕
Tanesha,Desoto
团体旅客
2025 年 5 月 4 日
This hotel was horrible. First I booked on Expedia and chose pay at the property. They disregarded and authorized before I arrived and would not reverse it. I was going to use another particular card for the transaction. Never received new towels. We requesters early morning and they stated they are laundering some and they have a skeleton crew. When we arrived back at the hotel close to midnight they claimed they were still out of towels. We were not the only ones with this issue. There were quite a few guest downstairs requesting the same as well as tissue. When they realized no one was leaving the front desk until the request was fulfilled, towels magically appeared . Do not patronize this establishment!!
Tanesha
2025 年 5 月入住 3 晚