The view from 1st floor room was the ugliest I have ever seen in any hotel.
Karel
2025 年 4 月入住 3 晚
10/10 超赞
Debbie
与配偶出行
2025 年 5 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
After reading all the negative reviews I was unsure but don't believe everything you read
The hotel is amazing and hard working staff where nothing was too much trouble
Very convenient for sightseeing and walkable plenty to see and do within the hotel even looking at the lobby was informative and beautiful to look at.
Debbie
2025 年 4 月入住 2 晚
10/10 超赞
Hugh
与家人出行
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great for the price. Very grand old place and not as tired as I expected from others descriptions. Newly refurbished bathroom. We're perfectly happy!
Hugh
2025 年 4 月入住 1 晚
10/10 超赞
karen
与家人出行
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property is under going a massive refurb to the bedrooms although we was very close to the workmen we didn't hear a thing, and the work men where very courteous, thankfully the main building is being left to its very ornate and beautiful surroundings, the breakfast deal is amazing, breakfast was good but the coffee was a bit of a let down but Mackie's is just across the road so no problem, all in all I love staying staff are great.
karen
2025 年 4 月入住 3 晚
6/10 一般
June
与配偶出行
2025 年 4 月 30 日
满意:服务设施,员工和服务
The room was small and there was no view from the window, it looked out at a concrete freeze which made it dark, very disappointing
June
2025 年 4 月入住 3 晚
4/10 很差
Steven
与家人出行
2025 年 4 月 28 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sorry but cannot recommend this hotel. In desperate need of a refit or a good decoration. Didn’t look too close as worried what we might find.
Steven
2025 年 4 月入住 1 晚
10/10 超赞
sandra
2025 年 4 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Very central. Friendly staff.
sandra
2025 年 4 月入住 1 晚
10/10 超赞
Jayanna
与配偶出行
2025 年 4 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like the hotel as the staff are very helpful and nice
Jayanna
2025 年 4 月入住 4 晚
8/10 还可以
Peter
与配偶出行
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施
It`s an iconic great Hotel.
Peter
2025 年 4 月入住 3 晚
8/10 还可以
Mary Ann
2025 年 4 月 20 日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
Location is perfect! Can’t beat the convenience of the hotel. But staff was strange and at night the security stood around in a group of 3-5 like some sort of mafia bit did nothing as I was getting harassed by a homeless man right in front of them. Hotel is old but spacious rooms and beds were clean. They are going through room renovations - so may have to deal with the slight renovation mess and noise.
Mary Ann
2025 年 4 月入住 2 晚
10/10 超赞
Sean
与家人出行, 与配偶出行
2025 年 4 月 20 日
满意:服务设施,清洁度
Would stay here again condsi
Sean
2025 年 4 月入住 1 晚
8/10 还可以
Christopher
2025 年 4 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful art deco hotel still magnificent building just needs some rooms updating,otherwise staff and especially breakfast were excellent.
Christopher
2025 年 4 月入住 2 晚
6/10 一般
Steve
2025 年 4 月 14 日
不满意:住宿条件和设施,员工和服务
Enjoyed are stay meeting with other guests
Steve
2025 年 4 月入住 2 晚
6/10 一般
Helen
与家人出行
2025 年 4 月 13 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
We loved the grandeur of the public areas. Also our triple single room was huge. Beds were comfortable. Shower was clean and hot. Curtain in bathroom needed sorting as when you sat on the look you could see over to other bedrooms through non-frosted windows! A mirror in the main bedroom would be helpful. The main issue we had was that all through the night there was a fairly regular sound like a small aircraft taking off (heating/air-con system?). We only had one set of ear plugs between the 3 of us!
Helen
2025 年 4 月入住 1 晚
4/10 很差
Paul
与家人出行
2025 年 4 月 13 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Entrance to hotel grubby and unkempt! Desk person didn’t want to know and could not answer my question about car park. Room not as expected very old and dated no heater in the room where single bed was. Sign said 2 cocktails for a given price we tried to order 2 different ones but was told they had to be the same ridiculous just a con!! Seemed to be e few people with issues at the desk when I was booking in from room keys not working to wanting to change rooms. Very let down expected better looking at the main room once in hotel with chandeliers etc. Needs massive input of money and dragging into reality
Paul
2025 年 4 月入住 1 晚
4/10 很差
Adi
2025 年 4 月 12 日
不满意:服务设施
Food was awful. Some staff not helpful.
Arrived as an elderly cluple and sent to room furthest away on the 6th floor. No thought 9f helping.
Adi
2025 年 4 月入住 1 晚
4/10 很差
Darren
2025 年 4 月 8 日
Darren
2025 年 4 月入住 1 晚
6/10 一般
Millie
2025 年 4 月 7 日
不满意:清洁度
There was hair in the s
Millie
2025 年 4 月入住 1 晚
6/10 一般
Dorothy
与配偶出行
2025 年 4 月 5 日
不满意:员工和服务
The grandeuar,embarrassing to be told we had booked breakfast we had,lack of staff our room didnt seem to be ready for guests
Dorothy
2025 年 4 月入住 1 晚
2/10 糟糕
Uri
2025 年 4 月 5 日
不满意:清洁度、员工和服务、住宿条件和设施
Disgraceful hotel. The tap of the hot water was broken. It’s impossible sleep on the bad. No air conditioning beside a small fan that barely does anything.you cannot open the windows and everything looks old and dusty. We paid 199 £ that are way better hotels with a cheaper price.