Great quality hotel. Nice room, fantastic location, and yummy breakfast.
Anthony
2025 年 5 月入住 2 晚
10/10 超赞
Patricia
2025 年 5 月 22 日
满意:服务设施
The only negative we had during our stay was that there wasn’t a plug for the hairdryer in the bathroom. Otherwise it’s a great location to explore around the Liverpool area. The room and the facilities were excellent!
Patricia
2025 年 5 月入住 5 晚
10/10 超赞
Bridgette
2025 年 5 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Very comfortable rooms.
Obliging staff.
Bridgette
2025 年 5 月入住 3 晚
10/10 超赞
Shaun
与配偶出行
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had a lovely stay Brad who works there was amazing and done everything he could to make sure of this!
Shaun
2025 年 5 月入住 1 晚
8/10 还可以
Michael
与家人出行
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location was excellent for proximity to centre of Liverpool. Only problem was seeing rats around the waterways at night time. Probably inevitable at the side of a major waterway.
Michael
2025 年 4 月入住 2 晚
10/10 超赞
michael
与配偶出行
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Just stayed 1 night for the Joe Bonamassa gig at the M&S arena.Accommodation/facilities fine.Had a quick dinner at the hotel which was very good and done quickly for us because we hadn't much time.Staff were SO VERY helpful and friendly especially Rose & Sofia in the restaurant.
michael
2025 年 4 月入住 1 晚
10/10 超赞
Mrs Julie
与家人出行
2025 年 4 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service had by All the staff & polite.
Mrs Julie
2025 年 4 月入住 2 晚
8/10 还可以
Claire
与配偶出行
2025 年 4 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The properties location was petfect and had on site parking which was great. We had a club room which was worth the upgrade as canopes and drinks for 2 hours was very nice. The swimming pool was very busy so didn't use this, didn't like the fact i had to book prior but it was Easter Holidays so think yoh have to accept that. Overall we will back.
Claire
2025 年 4 月入住 2 晚
8/10 还可以
Deborah
2025 年 4 月 19 日
Deborah
2025 年 4 月入住 1 晚
8/10 还可以
Steve
与配偶出行
2025 年 4 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing staff. Lovely presentation of rooms. The only thing we didn’t like was that the room was too hot. Despite having air re circulation, it was sssooo hot!
Steve
2025 年 4 月入住 1 晚
10/10 超赞
Rosemarie
2025 年 4 月 15 日
Rosemarie
2025 年 3 月入住 1 晚
4/10 很差
Damian
2025 年 4 月 13 日
Damian
2025 年 4 月入住 2 晚
10/10 超赞
Luke,Sale
与配偶出行
2025 年 4 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff make this hotel. From check-in, the executive lounge, the pool (booked a free slot) to the housekeeping. All lovely and genuinely friendly. Stayed in the White Star Suite, which had a great view and access to the lounge, one of the best lounge offerings with drinks and appitizers we've stayed in the UK. Also included some spirits served by the friendly host who you can tell loved his job looking after everyone. We will definitely return.
Luke
2025 年 4 月入住 1 晚
10/10 超赞
Paula
2025 年 4 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a lovely stay room clean and lovely breakfast .
Staff at check in were helpful
Paula
2025 年 4 月入住 1 晚
8/10 还可以
Ian
与配偶出行
2025 年 3 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
First time stay at the Crown Plaza Liverpool. We chose it because I'd stayed at another of the group hotels before and was impressed, and because it was close to where we needed to be in Liverpool and also the Isle of Man Steam Packet terminal.
The staff we encountered were all excellent. Friendly, positive and helpful without exception. Our room was comfortable and equipped as you'd expect of a hotel of this standing. We ate in the restaurant one evening and also had breakfast in the hotel. The food and service were all good.
There was a bit of an issue with the air conditioning in our room which meant for an uncomfortable first night. I reported this first thing the next morning and the problem was resolved within an hour. I thought this was a great response.
It would be nice to have opening windows as I prefer real fresh air to air conditioning, but that seems to be pretty common in hotels these days.
Ian
2025 年 3 月入住 2 晚
10/10 超赞
Sean
2025 年 3 月 31 日
满意:清洁度、员工和服务、住宿条件和设施
Nice
Sean
2025 年 2 月入住 2 晚
10/10 超赞
tony
与配偶出行
2025 年 3 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really well placed next to Pier Head. Staff excellent
tony
2025 年 3 月入住 1 晚
10/10 超赞
Shaukat
2025 年 3 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
We enjoyed
Shaukat
2025 年 3 月入住 1 晚
10/10 超赞
Keith
与家人出行
2025 年 3 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close to everything but in a quiet location
Keith
2025 年 3 月入住 3 晚
10/10 超赞
Sarah
与家人出行
2025 年 3 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, lovely hotel, amazing helpful staff