Great location both for shopping and dining as well as travelling to Anfield. Friendly staff, quality services and attractive breakfast options!
Ting Fan
2025 年 4 月入住 3 晚
10/10 超赞
Man Ki
团体旅客
2020 年 2 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
舒服,很方便
Man Ki
2020 年 2 月入住 2 晚
10/10 超赞
真实旅客
2020 年 1 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2019 年 12 月入住 1 晚
10/10 超赞
真实旅客
2019 年 12 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 12 月入住 1 晚
8/10 还可以
Kit Ming
2019 年 7 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
近旅遊景點
Kit Ming
2019 年 7 月入住 1 晚
6/10 一般
Aman
2025 年 5 月 26 日
满意:住宿条件和设施
不满意:服务设施
Extremely Noisy Hotel.
Despite the decor and rooms being pretty good, this hotel is purely based on turnover and quantity of guests rather than quality of service.
Every day from 1pm with what I can describe as Hell on wheels, a kareoke truck with 4 huge speakers blasts through the room until 6pm.
Friday and sat night I couldn’t sleep due to loud bass until 2.30am as the ground floor bar pretty much is a nightclub that thumps through my Suite non stop.
I was quizzed twice by staff outside with random “hello sir, can we help you” while having a ciggerette break away from the extreme winds and was ordered to smoke near the ashtray (which was halfway down the street and on the floor due to the winds.
Housekeeping didnt turn up until I called at 4pm…and nothing was hoovered, my rubbish wS still there and pretty much a change of bed sheets and nothing else.
I’ve travelled the world in some of the finest hotels and resorts but this…..I didn’t feel like I belonged there and decided to leave after the Liverpool game on Sunday with a night to spare.
If you want peace and quality of service, I can’t really push for this place. It’s purely focussed on numbers rather than leaving a good impression for guests and it’s a shame as my suite was really nice albeit a dodgy toilet seat and empty fridge.
This is the first hotel that made me want to leave early and homesick but otherwise great location, lovely modern design but everything seems to be focussed on turnover of guests.
Aman
2025 年 5 月入住 3 晚
8/10 还可以
Martin
与配偶出行
2025 年 5 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I’ll start by saying it is a good hotel, in a great central location. Staff were friendly and helpful. Breakfast choice was great with a good mix of hot and cold choices. Would have given 5 stars but for the following: our room on the 5th floor was a bit too warm, even though we hung our towels to re-use as per the sign in the bathroom they were replaced daily which is not environmentally friendly, breakfast was understaffed so tables were left uncleared for some time even though there were hotel staff available to assist, the seating area immediately to the side of the hotel was not maintained - benches were broken and rubbish not cleared.
Martin
2025 年 5 月入住 3 晚
8/10 还可以
David
与配偶出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location right in the city centre and water front.
David
2025 年 5 月入住 3 晚
10/10 超赞
Neil
与家人出行
2025 年 5 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect location and great staff to make our stay great
Neil
2025 年 4 月入住 3 晚
8/10 还可以
Sian
2025 年 4 月 21 日
Sian
2025 年 4 月入住 1 晚
10/10 超赞
arwel
2025 年 4 月 19 日
arwel
2025 年 1 月入住 1 晚
4/10 很差
Sean
2025 年 4 月 19 日
不满意:住宿条件和设施
When we got into the room, we wanted to take a shower. There was no hot or even warm water. The air conditioning did not work either. We ordered room service and the food never came. Called front desk many times without anyone answering. Would not recommend.
Sean
2025 年 4 月入住 2 晚
6/10 一般
John
与配偶出行
2025 年 4 月 15 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Location excellent
The property is in desperate need of a makeover and refurbishing
Room facilities lacking
John
2025 年 4 月入住 2 晚
10/10 超赞
Nicusor
2025 年 4 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
Friendly staff, clean rooms. My only beef is that they do not have wash cloths in the bathrooms. Could be a British thing,
Nicusor
2025 年 4 月入住 2 晚
8/10 还可以
Dean
与家人出行
2025 年 4 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very central
Dean
2025 年 4 月入住 3 晚
10/10 超赞
Luned
与家人出行
2025 年 4 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very helpful staff and great accommodation. Would recommended.
Luned
2025 年 4 月入住 3 晚
8/10 还可以
Adrian
2025 年 4 月 13 日
满意:清洁度、员工和服务、服务设施
Adrian
2025 年 4 月入住 1 晚
10/10 超赞
Charlotte
与家人出行, 商务旅客
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent as always. Friendly staff and great location
Charlotte
2025 年 4 月入住 1 晚
10/10 超赞
David
与配偶出行
2025 年 4 月 4 日
满意:员工和服务、服务设施、住宿条件和设施
Excellent hotel and staff.
David
2025 年 4 月入住 3 晚
6/10 一般
kevin wynne
与家人出行
2025 年 3 月 23 日
满意:清洁度、员工和服务、服务设施
One or two issues,with booking, problem with expedia booking,
Tables near reception area not clean,no toilet tissues in ladies and gents in reception area
kevin wynne
2025 年 3 月入住 1 晚
10/10 超赞
ULISES
2025 年 3 月 14 日
ULISES
2025 年 2 月入住 2 晚
10/10 超赞
Michael
2025 年 3 月 10 日
Michael
2024 年 12 月入住 1 晚
10/10 超赞
Helen
商务旅客
2025 年 3 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Spacious room in the heart of the city
Helen
2025 年 3 月入住 1 晚
10/10 超赞
Joyce
2025 年 3 月 4 日
满意:服务设施
Hotel was situated in a good position for sight seeing tours and city centre
Joyce
2025 年 2 月入住 4 晚
10/10 超赞
Pauline
2025 年 2 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect
Great location, very comfortable, spacious and quiet room.
Very helpful and friendly staff.
I’ll definitely return if I’m ever in Liverpool again.