Fantastic property and lovely staff. Would love to stay again.
Cecilia
2025 年 2 月入住 2 晚
6/10 一般
Poppy
与家人出行
2025年01月26日
满意:住宿条件和设施,清洁度
不满意:员工和服务
The staff at the front desk are very rude. The woman that greeted us didn’t listen when I told her my name three times and then made me show her ID because she didn’t think I was the person that made the booking despite showing her the confirmation on my phone. She laughed and asked me if my name was my real name which offended me and she generally wasn’t very helpful. The rooms are noisy and we could hear a lot of noise from the surrounding rooms all night which disturbed our sleep. The other staff were nice. The man that helped us put our luggage in a taxi to leave was lovely.
Poppy
2025 年 1 月入住 1 晚
10/10 超赞
Mohtar
2025年01月26日
满意:清洁度、员工和服务、住宿条件和设施
Very nice ,beautiful hotel
Mohtar
2025 年 1 月入住 1 晚
10/10 超赞
Patricia
与配偶出行
2025年01月21日
满意:清洁度、员工和服务、住宿条件和设施
This an excellent hotel. As soon as you come in, it feels like home. The staff is great. They are very friendly, attentive and helpful. The location is wonderful. It is a 5-min walk to the tube station.
Patricia
2025 年 1 月入住 4 晚
10/10 超赞
Hannah
2025年01月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I love everything about this hotel and will continue to return whenever I am in London.
Hannah
2025 年 1 月入住 1 晚
10/10 超赞
Ann Marie
与家人出行
2025年01月16日
Boutique hotel in a great location close to the tube and restaurants. Outstanding service by the staff. Nothing was too much effort. They were pleasant, polite and very accomodating. Only one small downside. The beds are extremely firm and even with a mattress topper put into place they were a little harder than my personal preference. It didn’t detract from my stay here and I would certainly come back. Great hotel.
Ann Marie
2025 年 1 月入住 8 晚
10/10 超赞
Candace
与家人出行
2025年01月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic location, have stayed here three times and will stay again
Candace
2024 年 12 月入住 7 晚
10/10 超赞
Quentin
2025年01月1日
满意:清洁度、员工和服务、住宿条件和设施
Absolutely brilliant
Quentin
2024 年 12 月入住 1 晚
10/10 超赞
Gabriela,Dallas
与家人及幼儿出行
2024年12月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel
Gabriela
2024 年 12 月入住 1 晚
8/10 还可以
Hissah
2024年12月27日
满意:清洁度、员工和服务、住宿条件和设施
The housekeeping for longer hours would be nice. The staff overall made the experienceuch better
Hissah
2024 年 12 月入住 6 晚
10/10 超赞
Rita
2024年12月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Most appreciated most enjoyable stay, many points like room cleanness, clean hotel, very pleasant, artful decoration and comfortable furniture. Great shower, awesome breakfast, best service by all staff, hands down, this is important after a long trip. Also the location is excellent. Easy to get there from the underground.
Rita
2024 年 12 月入住 1 晚
10/10 超赞
Michael,Milton
与家人出行
2024年12月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Michael
2024 年 12 月入住 6 晚
6/10 一般
Fiona
2024年12月15日
Our room was so noisy little soundproofing you could hear other room doors slamming, we could hear someone above us walking around & kids running down the corridors shouting. We had to leave our aircon on in December to try to mask some of the noise. Very disappointing. I told the receptionist on checkout this morning who asked if we’d reported it. We had nt as there was little that could be done other than telling the kids off!
Fiona
2024 年 12 月入住 1 晚
8/10 还可以
Akanksh
2024年12月1日
满意:员工和服务,清洁度
Rose you’re an absolute star! Thank you for the amazing stay
Akanksh
2024 年 11 月入住 2 晚
10/10 超赞
Melanie
2024年11月28日
Melanie
2024 年 10 月入住 1 晚
10/10 超赞
Shinichi
2024年11月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Shinichi
2024 年 11 月入住 3 晚
10/10 超赞
Ylma
与家人出行
2024年11月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, beautiful hotel, very well located, 5 min walk to subway station. Walking distance to Museum of Natural History and Victoria and Albert Museum. 5 min walk to Tour buses.
Ylma
2024 年 11 月入住 2 晚
8/10 还可以
Danielle
与配偶出行
2024年11月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pros:
Stunning area of London & beautiful decor and dining areas.
Extremely comfortable bed and pillows.
Cons:
If you have accessibility issues, the standard rooms are located at the end of a labyrinth of hallways and stairs- this is just the nature of the building.
For the same reason, if you are a light sleeper, you may want to bring ear plugs or blast a sound machine at night- you can hear quite a bit from the hallway and from the exterior.
The standard room is tight- even for carry-ons. We expected small, but this surprised us.
Danielle
2024 年 11 月入住 6 晚
10/10 超赞
KIRIONA
商务旅客
2024年11月19日
满意:清洁度、服务设施、住宿条件和设施
The staff were amazing and the cleaning crew were amazing. I loved my stay.
KIRIONA
2024 年 11 月入住 4 晚
10/10 超赞
Richard,Gibraltar
2024年11月18日
满意:清洁度、员工和服务、住宿条件和设施
Rooms were very clean. They were made up daily and promptly.
Food and drink room service needs improvement.
Bar and reception staff very attentive.