Very bad experience in the hotel and bad support .
i had been downgraded my family room to twins room. Hotel manager said that all same grade room is all occupied. contact Hotels online customers service. they can’t even provide any support to me. And can’t give back the price difference between family room to twins room.
Yuk
2024 年 7 月入住 1 晚
10/10 超赞
Shiu Hin
2024 年 7 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Shiu Hin
2024 年 7 月入住 1 晚
8/10 还可以
Mui Ying
与家人出行
2024 年 7 月 6 日
满意:清洁度、员工和服务、服务设施
The hotel is good for lay over and have an onward flight the next day. It is very easy to and from airport and the underground is free of charge for 1 stop from Heathrow. Highly recommend!
Mui Ying
2024 年 6 月入住 1 晚
8/10 还可以
Zarin
与家人及幼儿出行
2025 年 5 月 27 日
满意:清洁度、服务设施、住宿条件和设施
Nice Hotel, very friendly and helpful staff! Bedroom was nice, leisure club & pool was nice. Buffet Breakfast was cold, quality of food wasn’t great! Parking facilities was good!
Overall still quite pricey
Zarin
2025 年 5 月入住 1 晚
8/10 还可以
Rachel,Isle of Man
与家人及幼儿出行
2025 年 5 月 26 日
满意:清洁度、服务设施、住宿条件和设施
Hotel was fine, comfy beds and good bathroom. We found the restaurant very poor and a shame children are not allowed in pool after 18:00
Rachel
2025 年 5 月入住 1 晚
8/10 还可以
Marcela
与家人出行
2025 年 5 月 25 日
满意:清洁度、服务设施、住宿条件和设施
Close to the airport.
Served food all day long
Marcela
2025 年 5 月入住 1 晚
10/10 超赞
Brett
与配偶出行
2025 年 5 月 25 日
满意:清洁度、服务设施、住宿条件和设施
Great service, excellent amenities
Brett
2025 年 5 月入住 1 晚
8/10 还可以
Racquel
与配偶出行
2025 年 5 月 24 日
满意:清洁度
Very clean and ideal for access to Heathrow airport via the underground situated opposite
Racquel
2025 年 5 月入住 1 晚
8/10 还可以
Andrew,Nepean
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
One tube stop from T2. Good for an overnight, with a decent pub in walking distance. Dont plan a holiday here, but a stall for a flight is OK if the price is low.
Andrew
2025 年 5 月入住 1 晚
8/10 还可以
Shirley
与配偶出行
2025 年 5 月 20 日
满意:服务设施
Good food at restaurant
Shirley
2025 年 5 月入住 1 晚
10/10 超赞
Jodie
2025 年 5 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Lovely stay, only downfall our view was of the industrial size bins
Jodie
2025 年 5 月入住 2 晚
10/10 超赞
Mohammed-Jaffer
与配偶出行
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Shout out to the 2 guys at reception at 10pm for being very helpful and accommodating
Mohammed-Jaffer
2025 年 5 月入住 1 晚
10/10 超赞
Joan
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
No shopping stores.
Joan
2025 年 5 月入住 1 晚
10/10 超赞
nancy
与家人出行
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our time at the hotel. Breakfast was really good.
nancy
2025 年 5 月入住 2 晚
8/10 还可以
Philip
2025 年 5 月 16 日
Newly renovated, close to airport, perfect for a overnight stay or layover stay!
Philip
2025 年 5 月入住 1 晚
10/10 超赞
MOUSBAH
与配偶出行
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Liked cleanliness, quietness.
Disliked dark mirrors
MOUSBAH
2025 年 5 月入住 1 晚
10/10 超赞
Linda
与配偶出行
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a beatiful facility with vibrant, fun lobby furniture. We were flying out of Heathrow and took the Metro from downtown London. We were delighted to find the hotel was right across the street from a Metro station.
Our room was beautifully appointed, comfortable, clean and quiet. I would definitely recommend!
Linda
2025 年 5 月入住 1 晚
8/10 还可以
Marisa
团体旅客
2025 年 5 月 15 日
满意:服务设施
Atrium Hotel full of oddities but overall a good stay. Handy for tube station, staff pleasant, facilities all in order, and given the grotty location and number of neighbouring rooms was surprisingly quiet. At the same price we would happily stay again.
Marisa
2025 年 5 月入住 1 晚
8/10 还可以
Alexander
2025 年 5 月 14 日
满意:员工和服务
Great property with easy access to Heathrow and Hatton Cross station.
Alexander
2025 年 5 月入住 2 晚
6/10 一般
Paul
商务旅客
2025 年 5 月 12 日
满意:住宿条件和设施,清洁度
Bland. An airport hotel underneath the take off runway and next to a huge busy road so very noisy outside but you hardly notice the noise inside. Saving grace is the swimming pool. It's cheap and very convenient for the tube station. Took under 10nmins to be at check in for terminal 2
Paul
2025 年 5 月入住 1 晚
10/10 超赞
Hendrik,Waretown
2025 年 5 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Hendrik
2025 年 5 月入住 2 晚
8/10 还可以
Derek
2025 年 5 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
ALL GOOD
Derek
2025 年 5 月入住 1 晚
10/10 超赞
Jared
与配偶出行
2025 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good location with easy access to the airport. The hotel has quick airport access on the train. I’d take the train any day over taking one of those airport shuttles.
Jared
2025 年 5 月入住 1 晚
8/10 还可以
Robin
2025 年 5 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a perfect stay from a long haul flight. Easy to get to. The breakfast was great and the bed was comfy.