Biggest plus for this apartment hotel is the location, a lively neighborhood with good options for food and drink literally out the back door, and an entertaining 15 minute walk from the tube and railway station, and a few minutes more to fab Borough Market. Great to have a kitchen for breakfast and mid-day snacks, and the washing machine is a big plus too. Internet worked speedily. We were here for five nights, and enjoyed our stay. Great linens, bed, towels. We understood going in that this is not a hotel, and liked it for that, and the 24 hour staff were friendly and responsive. Although overall pretty clean, it was a little dusty around the corners in the room, and the shower leaked through the gap in the door--really minor things in an overall wonderful stay. We will stay again when in London.