6/10 一般
Prinz
与配偶出行
2025 年 10 月 4 日
满意：清洁度、服务设施、住宿条件和设施
I like the hotel, but I didn't quite like some of the staff. Some of them, I feel didn't have an idea on things I ask about like if we can leave our luggage behind while we're traveling elsewhere in the UK, it was weird that the first person I asked didn't know and we were told that she needed to ask the manager. There were also issues about me transferring to another room after my first night, which was alright, but again the staff in the morning seemed not to know about it the following day, so it took a while and many conversations.
I just feel that the staff can practice better handing off information to one another so they can address customer concerns more efficiently.
Also didn't like much of the choices of breakfast.
Prinz
2025 年 10 月入住 2 晚