The room control system (iPad) didn't work well on the second day . So we called the front desk for help twice. However, the problem was not. Staff training and facilities need to be improved
Siu Yung Ivy
2024 年 7 月入住 3 晚
10/10 超赞
CHENGYUAN
2024 年 4 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
CHENGYUAN
2024 年 3 月入住 4 晚
8/10 还可以
Wai Tak
2023 年 12 月 24 日
Wai Tak
2023 年 12 月入住 3 晚
10/10 超赞
Hiu man
2023 年 11 月 12 日
Hiu man
2023 年 11 月入住 5 晚
10/10 超赞
Hoi
2023 年 11 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hoi
2023 年 10 月入住 1 晚
10/10 超赞
Hsiao Hui
2023 年 8 月 9 日
Hsiao Hui
2023 年 8 月入住 3 晚
4/10 很差
Ka Yee
2023 年 8 月 5 日
Ka Yee
2023 年 8 月入住 2 晚
10/10 超赞
真实旅客
2023 年 5 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Helpful staff. Willing to provide early check in even we didn’t request. Comfy as always.
真实旅客
2023 年 5 月入住 2 晚
10/10 超赞
Michele
2025 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a really great place to stay. Starting with the first need: the Tube, train, metro (whatever you want to call it) is literally up the stairs, turn left and go inside. Fabulous! Conveniently connected us within 30 minutes anywhere we wanted to go.
Other needs met: comfortable bed and great views. Of course no bad marks for bed set up because we saw the configuration before purchasing stay. Ours was a king bed so we just put pillows by window and feet at the bottom. No climbing over each other in the middle of the night.
So I have found that the European hotels (Greece, Italy and UK) do not prioritize bathroom privacy. I am not a fan of glass showers with the toilet for the most part ‘in’ the shower enclosure. Not a fan and somehow I missed this detail. HOWEVER, with all the convenience and convenience and convenience of the location of hotel it was worth it.
Michele
2025 年 4 月入住 2 晚
8/10 还可以
Laura
2025 年 4 月 28 日
满意:清洁度、服务设施、住宿条件和设施
I like the citizen m because it’s reliably the same in every city. The room was clean and efficient. The staff could have been more friendly.
Laura
2025 年 4 月入住 2 晚
10/10 超赞
Charles
与配偶出行
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic situation overlooking Tower of London, staff couldn’t be more friendly or helpful.
A real fun place to stay for young and old/, loved the cloud bar with balcony.
Underground station right next door could not be more convenient, will definitely visit again.
Charles
2025 年 4 月入住 3 晚
10/10 超赞
Christo
2025 年 4 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Great location and friendly staff
Christo
10/10 超赞
Iris
2025 年 4 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Die Lage ist genial, hatten Ausblick auf den Tower. Zimmer sehr sauber und genügend Platz. Für ein so zentrales Hotel, mehr als genial. Die U-Bahnstation direkt vor der Tür. Das Personal sehr freundlich und absolut hilfsbereit. Ausblick von der Dachterrasse, ich kann es nur empfehlen.
Iris
2025 年 4 月入住 4 晚
10/10 超赞
Teresa
2025 年 4 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
I was pleasantly surprised. Excellent location, quite clean room - rooftop bar had a fab view - breakfast excellent choices!
Teresa
2025 年 4 月入住 2 晚
10/10 超赞
KAEELY CAROLINA
与家人出行
2025 年 4 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wen y Deethan fueron increíbles en su atención. Resolvieron nuestras necesidades oportunamente y con excelente actitud.
Gracias por hacer una increíble experiencia para nosotros
KAEELY CAROLINA
2025 年 4 月入住 3 晚
10/10 超赞
Feng
2025 年 4 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Stuff are very nice and friendly. Easy to go places!
Feng
2025 年 4 月入住 1 晚
2/10 糟糕
Ayush
与配偶出行
2025 年 4 月 21 日
不满意:清洁度、员工和服务、住宿条件和设施
I have always stayed in this London wherever I have visited London in the last 7 years. However, this time
I was very disappointed. The hotel was dirty, it smelled bad and the staff were joking around the desk and could not care less. Even after asking them to cleanup room in the morning when I got back in the evening it was dirty. They cleaned it next day but left all the dirty glasses and coffee mugs on the table. The shower was not even wiped. It was absolutely terrible. Never again.
Ayush
2025 年 4 月入住 3 晚
10/10 超赞
Lizbeth
与家人出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was modern, nice and clean! The staff was incredibly helpful!
Lizbeth
2025 年 4 月入住 2 晚
10/10 超赞
Teresa
与配偶出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing value for money. Nice location with lots of areas to see around it.
Teresa
2025 年 4 月入住 1 晚
10/10 超赞
Mark
2025 年 4 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Very modern and clean. Great facilities, helpful friendly staff. Can not fault our stay.
Mark
2025 年 4 月入住 1 晚
10/10 超赞
Ameilia
与配偶出行
2025 年 4 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location and walking distance from multiple restaurants and pubs!