Room with king sized bed given to us has a small window only, size of room reasonable. Housekeeping service poor. towels were not replenished properly, cleaning was not up to standard, empty tissue box was not refilled. They put on a 5% service charge on your bill at check in but you may say no on checking out, a bit embarrassing.
Shuet Han Marieca
2024 年 5 月入住 8 晚
4/10 很差
Yuk Ha
与家人出行
2024 年 4 月 7 日
不满意:清洁度、服务设施、住宿条件和设施
no air-condition, very hot in room
Yuk Ha
2024 年 4 月入住 3 晚
6/10 一般
真实旅客
与家人出行
2024 年 2 月 19 日
满意:清洁度
真实旅客
2024 年 2 月入住 5 晚
10/10 超赞
Yu Jen
商务旅客
2024 年 1 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is the first time I book flight hotel via expedia.
I am very satisfied with Expedia service.
Thank you, Expedia!
I will use Expedia next time.
Yu Jen
2024 年 1 月入住 8 晚
10/10 超赞
Bowen
2024 年 1 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bowen
2024 年 1 月入住 6 晚
8/10 还可以
Wai Hung Thomas
与家人出行
2023 年 7 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
No TV movie channels have been provided, Seating chairs are not sufficient for two persons.
Wai Hung Thomas
2023 年 7 月入住 3 晚
8/10 还可以
MAN CHI
与家人出行
2023 年 3 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
MAN CHI
2023 年 3 月入住 2 晚
8/10 还可以
MAN CHI
与家人出行
2023 年 3 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
so so
The location of hotel is good where nearby the underground station and shopping mall but without carparking area. Also, the room with few hairs found. Tidyness had to be review.
MAN CHI
2023 年 3 月入住 1 晚
10/10 超赞
Wing Kui
2022 年 11 月 29 日
Wing Kui
2022 年 11 月入住 1 晚
8/10 还可以
Cho Wing Michael
2022 年 6 月 13 日
满意:员工和服务,清洁度
Cho Wing Michael
2022 年 6 月入住 1 晚
10/10 超赞
Chris
商务旅客
2025 年 5 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay and lovely hotel.
Chris
2025 年 5 月入住 2 晚
6/10 一般
Subhakar
与配偶出行
2025 年 5 月 30 日
满意:住宿条件和设施,清洁度
不满意:服务设施
Free popcorn and cookies
Subhakar
2025 年 5 月入住 2 晚
10/10 超赞
Andrea
团体旅客
2025 年 5 月 29 日
满意:清洁度、服务设施、住宿条件和设施
Excellent hotel, very friendly staff, great location. Beautiful buffet breakfast!
Andrea
10/10 超赞
Harriet
与家人及幼儿出行
2025 年 5 月 28 日
满意:清洁度、服务设施、住宿条件和设施
We had a wonderful trip to London. Made very special as we were celebrating a birthday. A few steps from large shopping centre and lots of good restaurants nearby. Easily accessible to London transport
Harriet
2025 年 2 月入住 2 晚
8/10 还可以
NEIL
2025 年 5 月 22 日
满意:服务设施,清洁度
Good location with good transport links into the city. Great staff, very helpful. Our room was very hot and we weren’t able to cool it down. Would stay again.
NEIL
2025 年 5 月入住 1 晚
8/10 还可以
Trish
2025 年 5 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Great location and lovely staff. My room was lovely and I enjoyed my stay.
Trish
2025 年 5 月入住 2 晚
10/10 超赞
Justine
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Every time I stay in London, I always stay at the Dorsett. The location is great, the staff are helpful, the place is immaculate and beautifully designed. It's also quiet whilst in a bustling area with lots of options for shopping and dining.
Highly recommend.
Justine
2025 年 5 月入住 1 晚
6/10 一般
Patrice
2025 年 5 月 10 日
Room was too hot. Sirens going by our window all night.
Patrice
2025 年 5 月入住 1 晚
4/10 很差
Joseph K T
与家人出行, 与配偶出行
2025 年 5 月 8 日
不满意:员工和服务、服务设施、住宿条件和设施
Very poor service during check in. No vip service for Expedia gold member. They even dispise gold membership. We ask for high floor rooms on booking but was given the worse rooms during checkin, on the first floor. They were reluctant to offer late check out out found out I have stayed here five times already they finally agreed a late check out. The guy at the check in keeps on saying you have to book thru the hotel directly in order to get better rooms and late check out perks. It doesn't matter what kind of gold memberships you have. The breakfast used to be good for my past stays but this time it is terrible for the price. Better go outside and eat which is much cheaper and better. Definitely I will not stay again, one recommendation is residence inn which is more friendly with better breakfast and compatible price
Joseph K T
2025 年 5 月入住 5 晚
6/10 一般
Jamie,Coalville
与配偶出行
2025 年 5 月 6 日
满意:员工和服务,清洁度
Hotel looks nice from the outside and reception is lovely but beyond that its very dark.
Our room was internal with a small window so no natural light. This is the complete opposite of the photo which shows a bright airy room.
The room also felt small with an unecessary desk and large chair occupying valuable space.
Room was also very hot and hard to cool down, the air con makes little difference and needs to be on all night to keep the temperature bearable.
Resonable value but expected a lot more and will not be staying here again.
Jamie
2025 年 5 月入住 2 晚
10/10 超赞
Paloma
与配偶出行
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were so friendly and courteous when they found out it was my birthday, the hotel is very beautiful and the rooms are lovely too.