2/10 糟糕
Kebba
与家人出行
2025 年 7 月 24 日
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Filthy, unhygienic - Terrible Experience
If i could give this accommodation negative stars i would.
I booked this property expecting a clean, comfortable apartment as advertised. What we walked into was a completely different reality.
The apartment was in a shocking state upon arrival — dirty floors and furniture, mold in the bathroom, dirt in the bedding space, and an overall unhygienic atmosphere. I had to personally clean the apartment just to feel somewhat comfortable, despite being on holiday. This was absolutely not the standard shown in the listing’s photos or description.
Moreover, mesaages i sent to the hotel were ignored and i never received any reply.
I strongly advise others to avoid this accommodation. It is poorly maintained, misrepresented, and the host is unresponsive. Equally concerning, Hotels.com does not take responsibility when things go wrong — even when the issue is clearly documented and reported immediately.
Kebba
2025 年 7 月入住 3 晚