Room was clean and just ok- underwhelming for the price. Thought breakfast was included but wasn’t and this was surprising considering the very expensive rate. Dinner (room service) food was very basic which again surprising considering the high cost and it being a 5 star hotel. Cost of breakfast again very high and slow service despite advising we had to be at an event. The hotel were unable to facilitate twin room despite requesting when booking and a couple of times after which was unfortunate. Disappointed that there was not even a glass in the room in order to drink water. Have stayed in much higher standard hotels. The staff were however friendly and welcoming, particularly the lady who checked us in and the lady who delivered room service. good location but given the cost I didn’t find the hotel worth this.
Nicola
2025 年 4 月入住 1 晚
10/10 超赞
Edel
2025 年 4 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Great location
Edel
2025 年 2 月入住 1 晚
10/10 超赞
Monique
与家人出行
2025 年 4 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We thoroughly enjoyed this hotel. I loved the interiors, the location is amazing, the staff were fantastic. I will definitely go back again.
Monique
2025 年 3 月入住 2 晚
10/10 超赞
Paul
与家人出行
2025 年 4 月 1 日
满意:清洁度、服务设施、住宿条件和设施
Excellent service!! Dining options were wonderful, we felt safe, it was within walking distance of shops and restaurants as well as public transportation. We will be back!!
Paul
2025 年 3 月入住 1 晚
10/10 超赞
Steven
2025 年 3 月 30 日
Arrived 1030 room ready perfect
Steven
2025 年 3 月入住 1 晚
6/10 一般
GARY
与配偶出行
2025 年 3 月 9 日
满意:住宿条件和设施
不满意:服务设施,员工和服务
Not 5 star service. Poor check in. Poor bar staff. Residents bar only until 12pm - in a 5 star hotel? Etc.
Rooms are well appointed, but tiny.
GARY
2025 年 3 月入住 1 晚
10/10 超赞
Paul
与家人出行
2025 年 3 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed 1 night for a party, it was convenient, but was amazing hotel, very friendly staff, amaxmzing decor. Would recommend this hotel, and We are staying again
Paul
2025 年 3 月入住 1 晚
8/10 还可以
Angela
与配偶出行
2025 年 2 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Came here for the London Winter run and also to celebrate my birthday.
On check we were told we had been upgraded as a birthday treat. To be honest I 5ink the room we had was of style we had booked so not an upgrade but an amazing room none the less.
As we were only here for 24 hours and had booked in convenience to an event we didn’t get to completely enjoy what the hotel had to offer so will definitely be booking again.
For anyone looking for someone close to central London at a reasonable rate I would highly recommend this hotel.
Angela
2025 年 2 月入住 1 晚
10/10 超赞
Thomas
与配偶出行
2025 年 2 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic hotel with friendly staff! Daniel was extra helpful and gave us a nice tour of the hotels history. Would recommend!
Thomas
2025 年 2 月入住 1 晚
10/10 超赞
Alexander
与家人出行, 与配偶出行
2025 年 2 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved everything about this hotel. Very central. Rooms are great size. Will stay here again.
Alexander
2025 年 2 月入住 4 晚
10/10 超赞
Paul
与配偶出行
2025 年 2 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel with spacious and well designed rooms and a fantastic restaurant.
Paul
2025 年 2 月入住 1 晚
6/10 一般
Jewel
2025 年 2 月 10 日
不满意:员工和服务
Jewel
2025 年 2 月入住 2 晚
10/10 超赞
Kamran
商务旅客
2025 年 2 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kamran
2025 年 1 月入住 3 晚
10/10 超赞
Ellen
与家人出行
2025 年 1 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, nice stuff, very good dinning. Had no problems
Ellen
2025 年 1 月入住 1 晚
8/10 还可以
Karine
2025 年 1 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Karine
2025 年 1 月入住 6 晚
10/10 超赞
scott
与家人出行
2025 年 1 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
scott
2025 年 1 月入住 1 晚
6/10 一般
Dan
2025 年 1 月 3 日
Dan
2024 年 12 月入住 3 晚
8/10 还可以
真实旅客
与家人出行
2025 年 1 月 2 日
满意:客房舒适度,清洁度
真实旅客
2024 年 12 月入住 2 晚
10/10 超赞
Thomas
2024 年 12 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was great.
Thomas
2024 年 12 月入住 2 晚
8/10 还可以
Francisca
2024 年 12 月 26 日
Francisca
2024 年 12 月入住 2 晚
8/10 还可以
Jasmeen
与家人出行
2024 年 12 月 22 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Good location. Staff experience/interaction was not great.