I don’t normally write reviews, but here we are. Here are the pros: The lobby is beautiful and what you see in the pictures. The convenience of two underground transportations being around the corner for one and a block away for the other, is amazing. Just around the corner, there is an entire street after street filled with little restaurants and touristy shops. There is a little cafe Pret that is around the corner. Great coffee with variety of freshly made sandwiches, sweets, salads, and soups. Reasonably priced and great. Kensington palace across the street.
Cons: the hotel is falling apart and they know it and aren’t concerned. Every hotel door lock has been disabled since they put in the electronic card entry. So the only lock is a thin chain across the door. And they keep a window opened to the out side in the hall so someone technically can just come through the window. My friends door chain promptly broke off the first night. The safes are not functioning. The heat did not function. I have been in many European rooms and I know they are small. But these rooms when sitting in your bed, you can almost touch the walls with both hands stretched out in their deluxe accommodation. There is snot ample space to put anything. Tiny desk, tiny phone stand, and bathroom has barely any room for your things. Near impossible to take shower without flooding bathroom. The doors of the rooms stick and in order to close them, you literally have to slam them.