Room very small, very noisy area until mid night if no more buses. many insects in toilet, reception is not very pleasant
kim shing
2024 年 2 月入住 2 晚
6/10 一般
LUN
与家人出行
2023 年 10 月 3 日
满意:客房舒适度
不满意:员工和服务
LUN
2023 年 9 月入住 8 晚
8/10 还可以
Ka nga
2023 年 8 月 31 日
Ka nga
2023 年 8 月入住 3 晚
10/10 超赞
Chun Wah
与家人出行
2023 年 4 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Chun Wah
2023 年 4 月入住 5 晚
6/10 一般
Edmond
与家人出行
2020 年 2 月 28 日
满意:客房舒适度,清洁度
Fair
Edmond
2020 年 2 月入住 7 晚
8/10 还可以
AILIN
商务旅客
2020 年 1 月 9 日
Good for business
Not a completely renovated hotel as described, but worth the price in the metro area
AILIN
2020 年 1 月入住 3 晚
10/10 超赞
Siu Shan
2019 年 12 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Room is quiet but hotel is convenient
Good: Room is quiet, metro is 6 min away, Eurostar station is just 12 min away, bed is comfortable, housekeeping is good, service at concierge is good, we borrowed umbrella from them, room is clean
Bad: Cannot think of any
Siu Shan
2019 年 12 月入住 2 晚
8/10 还可以
真实旅客
与家人出行
2019 年 12 月 17 日
满意:清洁度、住宿条件和设施、客房舒适度
真实旅客
2019 年 12 月入住 2 晚
8/10 还可以
真实旅客
团体旅客
2019 年 11 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
meet a good Chinese staff
真实旅客
2019 年 11 月入住 1 晚
8/10 还可以
真实旅客
2019 年 9 月 7 日
满意:清洁度、住宿条件和设施、客房舒适度
A bit disappointed
The rooms were a bit small. The cleaning service was just okay. The location was very good however, only several minutes walk away from russell square and 10-20min walk away from the British Museum and China Town/Soho region.
Nevertheless, the concierge service was VERY poor. My family booked a premium room and would like to keep two suitcases in the luggage storage room for just a few weekdays while we went to Cornwall for a short holiday. However, we were deeply disappointed about being rejected, considering we have paid so much to book two rooms for the weekend. We were considerin to book the rooms in the same hotel following our trip to Cornwall, but we decided not to afterwards simply because of the unprofessional service we have experienced.
In conclusion, we thought Hilton service is one of the best in the world. Yet, perhaps it does not apply in this branch.
Hotel is under renovation during my stay.
Guestroom, especially bathroom is classic and nice but sound proof is not very well. Location is good. It is near Tube, National and International Rail station. Staff in restaurant are nice and helpful. Others are ok.
CHEUNG
2017 年 8 月入住 3 晚
2/10 糟糕
Lilian
2017 年 8 月 8 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
除了地方方便之外,所有都不濟。員工服務態度差,房間安排差,房間內的冷氣亦壞。絕對不要住這。
Lilian
2017 年 8 月入住 2 晚
8/10 还可以
KOON YEUNG BENNY
2017 年 7 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
KOON YEUNG BENNY
2017 年 7 月入住 1 晚
10/10 超赞
ks,hong kong
2017 年 5 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice and convenient hotel
Good location. Tasty breakfast. Very helpful staff, arranged my check in as early as 10 o'clock in the morning. Quick check in and out procedure took only about 5 min. The room is clean and well equiped although a little bit small.
Good location, close to the underground, walking around 10 minutes to EuroStar and Kings Cross; 15 minutes to British Museum. However, the rooms are quite old and deteriorated; and the air conditioning is poor.