Overall it’s value for money but need to expect the room is a bit outdated. The station nearby is not on the popular line.
Miu Chi
2023 年 4 月入住 2 晚
10/10
I appreciate the staff friendly helpful the restaurant the breakfast buffet it was amazing if I ever go back to UK definitely will stay at these hotel
Marisol
2025 年 4 月入住 3 晚
4/10
Room dark, 2 lights not working, beds very small, window didn't open, bath panel hanging off. No info in room
Lorraine
2025 年 5 月入住 3 晚
10/10
A nice and comfy place to stay.
Joseph
2025 年 5 月入住 5 晚
10/10
Helpful and polite staff. Easy walking distance for Olympia and local restaurants. Good menus too.
DARREN
2025 年 5 月入住 2 晚
10/10
Have stayed numerous times, great location. Lovely bar area.
Lesley
2025 年 5 月入住 2 晚
6/10
建物は古く、隣の部屋の声がよく聞こえでした。スタッフも人によりけり。
ロケーションは良かったです。
Emi
2025 年 5 月入住 3 晚
4/10
I was quite shocked at how old and dated this property is for the price they charge.
The staff were friendly and the location was handy but it hasn’t changed since the 1990s.
The shower had awful water pressure and didn’t heat up after waiting so long, it was just cold water slowly dribbling out, and the beds were uncomfortable which is not surprising given nothing has been upgraded in many years.
Wouldn’t stay again, as there are way better hotels at the same price point and I expected better for a Hilton
Niamh
2025 年 4 月入住 1 晚
8/10
All staff we encountered were great! Hotel is centrally located, great transportation options. Room was a little small, but
Suzan
2025 年 5 月入住 1 晚
8/10
The property is clean, the staff was very friendly and welcoming. We loved chatting with Francesca and everyone there.
Over night the ambulances are very loud
george
2025 年 5 月入住 4 晚
4/10
I wouldn’t stay again. The rooms smelt so bad. The cards kept failing to work to allow us access to the rooms. The restaurant staff were so slow. All the tables around us had to ask multiple times where their food was. The air conditioning might as well not been on it was so bad. I wouldn’t stay here again.
Christopher
2025 年 5 月入住 2 晚
8/10
Very nice hotel w Kind courteous Staff aiming to please 👍
Samuel
2025 年 5 月入住 2 晚
8/10
Arrived early (from overseas) an could check in - excellent
John
2025 年 5 月入住 2 晚
10/10
Tino
2025 年 5 月入住 1 晚
8/10
Good
linzi
2025 年 5 月入住 2 晚
2/10
We paid for a room but received poor, if minimal housekeeping services. My daughters sunglasses were stolen from her make up bag in bathroom and then we were challenged by staff and management ‘if we were sure we lost or even brought them’. I was offended in the end. We filed a police report with Scotland Yard. They replied stating that ‘we had a valid case’. We found the situation belittling and disrespectful. In fact our room was so loud, that we were awoke at 6am every morning with the demarcate services emptying bottles. For 2.5 hours. In general, it was an awful hotel experience.
Tammy
2025 年 4 月入住 3 晚
10/10
It was convenient
Chris
2025 年 4 月入住 1 晚
8/10
Very clean in a fairly convenient area. I found the layout a bit of a maze compared to other hotels but it only took a few tries to find the room each time we returned from an outing. Staff were very polite and helpful.
John
2025 年 4 月入住 1 晚
4/10
This hotel is a 2 star at best. Hilton should be ashamed. The staff are excellent though. Ancient room decor with shabby carpeting, shabby curtains, shabby bathroom, poor in room amenities, noisy. We stayed there because we had to, but won’t be going back soon. So either lower the price or renovate.
Ross
2025 年 4 月入住 1 晚
8/10
Antigua, pero funcional
El tema principal era lo alejado de las zonas principales turísticas de Londres.
Martin
2025 年 4 月入住 2 晚
8/10
James
2025 年 4 月入住 3 晚
10/10
Stephanie
2025 年 4 月入住 1 晚
6/10
Olanrewaju
2025 年 4 月入住 2 晚
8/10
It was nice room , small but clean with all amenities good price for the Kensington area.
The brunch was amazing