Hotel was lovely and breakfast was fantastic. Unfortunately the less than friendly check-in got the stay off to a bad start - the hotel also advertised slippers and dressing gowns for all rooms but these were missing which was disappointing.
Michelle
2025 年 5 月入住 1 晚
10/10
#520 fabulous twin room.
Great value for money on a Friday night.
Room very clean and spacious.
Warm welcome at reception at check-in.
Great walking distance from the O2 Arena.
Mrs Amanda
2025 年 5 月入住 1 晚
10/10
Perfect place to stay after attending an event at the O2. The hotel is beautifully decorated, ideal location and very quiet at night. There is a private walkway into the O2 as well as a short walk to the Thames Clipper and underground station
Emma
2025 年 5 月入住 1 晚
10/10
Excellent hotel worth all the money i paid, so much to choose at breakfast was very full afterwards
Staff are friendly and always chatty when they see you and always polite to you
Sophie
2025 年 5 月入住 1 晚
10/10
The link to the O2 is super
Andy
2025 年 5 月入住 1 晚
8/10
Great stay and love that you can contact the hotel staff via WhatsApp throughout our stay! My room was upgraded to a junior suite and I had a lovely view of the river.
Natasha
2025 年 5 月入住 1 晚
10/10
Excellent
Louise
2025 年 5 月入住 1 晚
8/10
The bedroom is lovely, the reception for your mobile phone is awful all the way around including in the O2. Arena, how is this even possible in this day and age. It’s a shame it’s just a huge construction site to everything feels so far away very isolated and the O2 itself needs a total Refurb of shops. The outlet is not good at all.
Mandeep
2025 年 5 月入住 1 晚
6/10
Hotel and facilities were good but staff service/support was not 5star, not even 4star...check in process was slow and stressy, staff in resturants forgot requests and service was slow. Limited options for food/drink within the hotel. Spa was excellent though.
KIRK
2025 年 5 月入住 2 晚
10/10
Faultless stay. Every need catered for and more! Staff were exemplary.
Thomas
2025 年 5 月入住 1 晚
10/10
MIN
2025 年 5 月入住 2 晚
10/10
MIN
2025 年 4 月入住 3 晚
8/10
Overall yet another wonderful stay. Great room, fantastic area close enough to central London to pop in, but plenty close by like the O2 shopping and also the ever better Canary Wharf dining and shopping. The majority of staff were wonderful, but on our last day we checked out and then saw a show at the O2… when we came back in to pay for our hotel parking the reception chap was miserable and rude, like it was an inconvenience. Only other gripe is the sofa bed for our son - just not that comfortable! You can do better!
Andrew
2025 年 4 月入住 1 晚
10/10
Michael
2025 年 4 月入住 5 晚
10/10
Great location near tube, lovely room and beautiful view of the Thames , comfy bed and great bathroom, really enjoyed our stay thank you
Sarah
2025 年 4 月入住 1 晚
4/10
E Teng
2025 年 4 月入住 4 晚
10/10
I stayed at this hotel during the London Marathon weekend and couldn’t have been more impressed. The staff were exceptionally helpful throughout my stay. The hotel facilities were fantastic, and on the morning of the marathon, they went the extra mile by having a food cart set up at the entrance for runners, which was such a thoughtful touch. The breakfast service was also incredible, with a wide range of options including plenty of gluten-free choices, which I really appreciated. They even allowed me to keep my car parked on-site during the marathon, which made the day much less stressful. Highly recommend for both comfort and outstanding service!