2/10 糟糕
Makuochukwu
团体旅客
2025 年 8 月 27 日
不满意：住宿条件和设施，员工和服务
Pros:
- Good central location
- Lots of amenities and restaurants around
- Room was clean, provided extra bedding
- Bathroom clean
- Provided ample cups and cutlery
Cons
- Provided no information regarding the check-in process, I had to escalate through Expedia to get some details. No information was shared with me until an hour before check-in
- No reception AND no customer service available. Was told to message through Expedia but none of my messages were responded. Tried calling the numver provided but no-one answered my calls.
- Wifi provided didn't work. Had to go hunting around the property to find a Wifi box that worked
- Ceiling for the double bed is INCREDIBLY low, basically have to crawl to and from bed
Overall, if you're desperate and need somewhere last, which was the case for me, then this is somewhat passable if you have no issues. The lack of customer service is incredibly concerning so book with caution.
Makuochukwu
2025 年 8 月入住 2 晚