First of all, the pictures shown here are extremely misleading most rooms look nothing like that in reality.
The beds were disgustingly dirty. I went to the reception and politely asked if our room could be cleaned properly. When we came back, nothing had changed still the same bed, same filthy sheets.
I approached the front desk again, but the lady there interrupted me, showed no interest in my complaint, and spent most of the time chatting on her phone.
She eventually gave us a different room but even there, the bed was still stained and gross.
I ended up removing the bedsheet myself. I refuse to sleep on what looked like dried urine stains, clearly from unchanged sheets.
I also contacted Expedia about the situation and they tried to reach the hotel, but got no response. So I couldn’t even get a refund to book somewhere else.
This hotel is an absolute joke. If you do stay here, I highly recommend you to check the bedsheets immediately.