Lift not operated by card key raises safety concern.
Worst quality tissue paper provided in an expensive room. And only one box in total. You need at least one in bathroom and another in the living area.
My booking specified one meal with 10% off. Had a dinner there, but reception people said they couldn't find the offer. Wasted 20 mins, and I asked them to just forget it.
Some very dedicated staff in the restaurants and at the reception. But very inexperienced staff also gave me some shock at reception.
Cleaner threw away my unfinished box of herbal medicine.
真实旅客
2024 年 3 月入住 5 晚
10/10 超赞
Ching I
2024年06月20日
满意:客房舒适度,清洁度
Ching I
2024 年 6 月入住 2 晚
10/10 超赞
Cheng-Hung
2019年11月2日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great
Cheng-Hung
2019 年 10 月入住 2 晚
8/10 还可以
Ka Yiu
2019年10月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Not bad
Quite Good, however a bit experience just for traveling alone
Ka Yiu
2019 年 10 月入住 2 晚
10/10 超赞
Tao
2019年08月1日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
地理位置非常的方便
Tao
2019 年 7 月入住 3 晚
8/10 还可以
真实旅客
2019年07月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Improvement
The room was not ready until 5:30pm. A bit disappointed about this because we would like to unpack and had a shower after long flight. Staff arrange shower at Gym, which is ok but not really convenient
真实旅客
2019 年 7 月入住 1 晚
8/10 还可以
Sun
2019年01月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sun
2018 年 12 月入住 2 晚
10/10 超赞
真实旅客
2018年08月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A fascinating hotel
The location is at the centre of London. There are a lot of things to see. The Westminister, the London eye,the Tower Bridge are very near to the hotel. It is very convenient. In transport. The sencery from to hotel is fascinating. My family enjoys staying there.
真实旅客
2018 年 8 月入住 2 晚
10/10 超赞
真实旅客
2018年04月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
10/10 超赞
Man Kei Ricky
2018年02月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Man Kei Ricky
10/10 超赞
真实旅客
2018年01月19日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2018 年 1 月入住 2 晚
10/10 超赞
Patricia L H
2017年08月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
非常滿意的酒店
地點非常方便,Big Ben, sea life, London eye 全部也是5分鐘內步行可以到達。酒店環境及服務一流,小朋友更有palace guard 毛公仔禮物,非常感謝。room service 水準非常好,價錢非常合理。
Patricia L H
2017 年 8 月入住 3 晚
10/10 超赞
真实旅客
2017年07月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location, great service and rooms are clean!
Excellent location, walking distance from waterloo and Westminster tube. Our room overlooked parliament. Indoor Pool and gym was clean and modern. Free WiFi. Staff friendly and went out of their way to help. Nespresso machine and tea facilities in room, Everything we needed in. Will be back