Perfect location! Multiple train lines near by which made getting around the city super easy. Come prepared to hear everything your neighbors do from walking around, opening doors, flushing the toilet, taking showers, etc. (this may be typical in Londons older buildings so just bring ear plugs!)
the hotel only gave one medium towel per person (no hand towels), which I know this is not uncommon in smaller hotels. However, when my mom requested an extra towel she was addressed with hostility and refusal. Direct quote from staff: “this isn’t America”. Which is a terrible argument considering we are visiting the UK…the homeland of the Founding Fathers…the root of the US heritage and language…anyways…
Eventually, I went back to ask again later that night (unfortunately the same staff was at the front desk) and again was given the same response and hostility. After enough push I finally received an extra towel. Having one towel really isn’t that big of deal but the staffs responses was very rude and unprofessional.
Other than that, great hotel :)