The hot buffet breakfast was disappointing. The food was without exception dry and overcooked and it was only 9am. The scrambled egg contained lumps of green egg, as if new egg had been stirred into previously cooked egg. The slices of cheese on the cold buffet were curled up and uninviting. For what was on choice the breakfast was overpriced.
The room was too hot and the TV did not work. I was not shown to the room by a member of staff and felt that if this had happened they would have explained to me how to use all the facilities. Consequently I did not know how to use the AC and due to the room being too hot in the night I was forced to open the window only to then have to contend with the constant noise of the trains.
The Hotel has the appearance of being 'Tired' and in need of certain areas, like Reception and The Bar, being upgraded. It is in a very fine area which I feel is making the owners sit back on their laurels and not upgrade it to make it welcoming and more pleasant on entering. Having said all this I would return to this Hotel becuse of the convenience of its situation. Should this eveer happen I would hope to see more cheerful and modern surroundings.
Brenda
2025 年 5 月入住 1 晚
2/10 糟糕
zhonghan
商务旅客
2025 年 5 月 27 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
2
zhonghan
2025 年 5 月入住 1 晚
6/10 一般
Lucy
与配偶出行
2025 年 5 月 26 日
满意:服务设施
不满意:住宿条件和设施
Decor is dated and tired. Air conditioning didn’t work so was very warm in the sun - train noise was constant in the morning but fine during the night. Unprofessional check-in experience. Other than this, well located for Chelsea area and reasonably priced - but hotel is comparative to a Premier Inn.
Lucy
2025 年 5 月入住 1 晚
10/10 超赞
Mike
与家人出行
2025 年 5 月 25 日
满意:清洁度、服务设施、住宿条件和设施
Perfectly placed for RHS Chelsea. Lovely hotel.
Need to ask for hot coffee both mornings at breakfast.
Good sized rooms and friendly team.
Mike
2025 年 5 月入住 2 晚
10/10 超赞
Tania
与家人出行
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really nice staff, I was travelling with my disabled mother and we needed an accessible room which had originally only been available for one night, yet they managed to sort it for both nights.
Wheelchair friendly and a lovely atmosphere.
We got the Thames Clipper taxi to embankment from a few hundred meters away which was ideal, easy to get taxis from there too.
The only disappointing thing about our stay (which is not the hotels fault) is the parking costs, 2 nights came to £76, no discounts for disabled blue badge holders or for being hotel guests. Absolute robbery.
Tania
2025 年 3 月入住 1 晚
8/10 还可以
Jennifer
与配偶出行, 商务旅客
2025 年 5 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Close to Battersea and a beautiful park.
Jennifer
2025 年 4 月入住 3 晚
8/10 还可以
Nayef
与家人出行
2025 年 5 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
There was a lot of noise from the trains. Otherwise the hotel was good.
Nayef
2025 年 5 月入住 1 晚
8/10 还可以
Alan
与配偶出行
2025 年 5 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property is superbly located
Alan
2025 年 5 月入住 1 晚
10/10 超赞
Eden
2025 年 5 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Eden
2025 年 5 月入住 1 晚
10/10 超赞
Cornelia,Brandenburg
与家人出行
2025 年 5 月 5 日
满意:服务设施
Toller Service, sehr hilfsbereite und versierte Mitarbeiter. Schönes, gemütliches Zimmer. Tolles Bad mit Dusche und Badewanne. Gleich gegenüber dem Hotel lädt ein Park zum entspannen ein.
Cornelia
2025 年 4 月入住 5 晚
10/10 超赞
Paola
2025 年 5 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
El personal muy amable y con mucha disposición
Paola
2025 年 4 月入住 1 晚
10/10 超赞
Yasmin
2025 年 5 月 2 日
不满意:服务设施
Property was as expected. Room service ended early. Not as modern but clean and tidy. The gym sucked
Yasmin
2025 年 4 月入住 3 晚
10/10 超赞
Ella
2025 年 5 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Ella
2025 年 4 月入住 1 晚
10/10 超赞
Fernanda,Berkhamsted
2025 年 5 月 1 日
Fernanda
2025 年 4 月入住 1 晚
8/10 还可以
Tyler Dylan
与配偶出行
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing location. Air conditioning was an issue, and an Iron burnt my white dress shirt. Overall, good experience and would recommend to others.