凤凰酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

凤凰酒店的停车费是多少？

此住宿不提供停车服务。

何时可在凤凰酒店办理入住？

开始办理入住：13:30；停止办理入住：不限时间。

凤凰酒店的地址在哪里？

此酒店位于伦敦市中心，步行 15 分钟即可走到肯辛顿花园和肯辛顿宫。而且，海德公园和肯辛顿大街距离酒店不到 2 公里。到达贝斯沃特地铁站仅需步行 3 分钟，而女王道地铁站则需 6 分钟。

凤凰酒店 - Expedia 亿客行

Q: 凤凰酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: 凤凰酒店的停车费是多少？

此住宿不提供停车服务。

10/10 超赞

真实旅客

2024 年 7 月 28 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2024 年 7 月入住 4 晚

10/10 超赞

Natsuko

2023 年 8 月 14 日

2023 年 8 月入住 1 晚

8/10 还可以

CHUN KIT KEVIN

2023 年 8 月 10 日

2023 年 8 月入住 3 晚

8/10 还可以

wood sun

与家人出行

2023 年 7 月 8 日

满意：员工和服务，清洁度

Location is very good, just 5 minutes walk to Bayswater subway station. A lot of choices for dinning close by the hotel. Major problem is no air conditioning in the room. It is extremely hot when stay in the hotel room during summer time.

2023 年 6 月入住 7 晚

10/10 超赞

Wai Ling

与家人出行

2023 年 1 月 10 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Excellent service and nice staffs.

2023 年 1 月入住 1 晚

8/10 还可以

Yuet Lin

与配偶出行

2022 年 3 月 5 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

房間有點小, 但交通方便, 行約幾分鐘便到地鐵站, 附近有超市, 食肆, 前台職員非常幫忙.

2022 年 2 月入住 3 晚

10/10 超赞

真实旅客

2021 年 12 月 12 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Nice location

My room is small. The room is clean and comfortable. I am a light sleeper. It was quiet at night. The location of the hotel is very convenient. It is very easy to travel within London by tube.

2021 年 12 月入住 4 晚

8/10 还可以

真实旅客

2020 年 3 月 15 日

满意：清洁度、员工和服务、住宿条件和设施

2020 年 3 月入住 2 晚

10/10 超赞

真实旅客

2020 年 1 月 28 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Clean, the staff was generous and the locatino was great.

2020 年 1 月入住 4 晚

10/10 超赞

Hoi Mei

与家人出行

2019 年 12 月 17 日

满意：清洁度、员工和服务、客房舒适度

Good location, easy to go central line

2019 年 12 月入住 2 晚

10/10 超赞

真实旅客

2019 年 11 月 30 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

床很好睡，舒服。暖氣也很強。

2019 年 11 月入住 2 晚

6/10 一般

Stefian

2025 年 8 月 28 日

满意：员工和服务

Reception entrance is very modern and stylish. My room was ok but very hot and humid in the evening. I had a fan but it wasn’t working properly so they replaced it with an old school van and it was a lot better. The lift was very slow and took too long to come. Breakfast options were ok, could be better. Was abit of a pain to get an uber to my locations, but I suppose that was because it was during the carnival period.

2025 年 8 月入住 2 晚

8/10 还可以

Rosemary

2025 年 8 月 26 日

满意：清洁度、员工和服务、住宿条件和设施

A lot of noise. I was unable to sleep

2025 年 8 月入住 2 晚

10/10 超赞

Verena

与家人出行

2025 年 8 月 7 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Sauberes Hotel mit sehr engangiertem Personal. Öffentliche, shops und Restaurants in laufnähe.

2025 年 8 月入住 4 晚

10/10 超赞

Brian

2025 年 8 月 7 日

2025 年 7 月入住 3 晚

4/10 很差

Silvia

与配偶出行

2025 年 7 月 27 日

满意：清洁度

不满意：住宿条件和设施，服务设施

I don't often leave negative reviews but unfortunately this was one of the poorest hotel experiences I've had in some time. First, our room on the second floor was exceedingly and uncomfortably hot. Despite the fact that the temperature outside in the city was actually pleasantly cool for most of our stay, the room itself, with no AC, windows that only opened about 2 inches and only a very basic fan provided, was very hot. There was also no fridge in the room, so not even the possibility of storing some bottles of water at a cold temperature. In fairness, the hotel does not advertise that it has AC, and we should have probably checked before booking, but it also should not have been necessary in relation to the weather outside. Notably, the ground floor and reception areas appear to have AC, but not the rooms. The water also had a strange quality whereby soap would never completely rince out, which was really unpleasant. The wifi also kept disconnecting, such that you had to reconnect every day in order not to accidentally use all your data. When it did work it was decent though. Location was convenient and quiet. Breakfast was decent but nothing special. Staff were not particularly warm and approable, but did offer helpful assistance when asked. All in all, okay stay, but uncomfortable for the price paid. We were relieved to be going home when we left!

2025 年 7 月入住 5 晚

8/10 还可以

Ulrike

2025 年 7 月 21 日

满意：清洁度、员工和服务、住宿条件和设施

Fenster nur wenig zu öffnen, lüften bei Hitze schwierig. Hilfsbereite Mitarbeiter an der Rezeption.

2025 年 7 月入住 4 晚

4/10 很差

Spencer

2025 年 7 月 14 日

不满意：住宿条件和设施

This hotel has no A/C so the room can be brutal in the summer. The room itself was 35c+ making it very hard to sleep. There was only one small fan to help. I would go outside to cool down. This hotel is in good location so may be worthwhile outside of summer time, but would not advise booking in summer. The breakfast is basic but fine and the staff was very kind.

2025 年 7 月入住 2 晚

6/10 一般

Darlene

与配偶出行

2025 年 7 月 14 日

满意：员工和服务，清洁度

The hotel is in a great area. The staff is excellent. The rooms are very small without air conditioning. We were there during a heatwave and had to check out after 2 nights. It was very uncomfortable in the room. The bed wasn't comfortable, very hard. The bathroom is small with only a small shelf above the sink. There's no fridge. The price of the room is too much for what you get. We paid less for a much bigger room with a/c, fridge and more amenities in a good location. They should invest in some portable a/c units and a fridge.

2025 年 7 月入住 4 晚

10/10 超赞

Kelly

与家人出行

2025 年 7 月 8 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The staff were excellent and went above and beyond for my mom in a wheelchair.

2025 年 7 月入住 3 晚

10/10 超赞

Michael，Medford

2025 年 7 月 8 日

2025 年 7 月入住 2 晚

8/10 还可以

Wendy

与家人出行

2025 年 7 月 6 日

满意：清洁度、服务设施、住宿条件和设施

Hotel staff friendly and helpful. Room size was good. They offer breakfast, which is nice. Convenient location, easy walk to food, shops, Underground station, and other nearby places. The only thing I didn’t like, was the room didn’t have A/C. It was very hot and stuffy. They do have standing fans in the room, and with the windows open, it cools off enough at night.

2025 年 7 月入住 4 晚

8/10 还可以

Roberta

与家人出行

2025 年 7 月 5 日

满意：清洁度、服务设施、住宿条件和设施

Great location for easy access to tube etc. Really clean and comfortable. Breakfast is fine if you like continental, good choice and nice fresh pastries etc. Very peculiar that you cannot get any normal terrestrial channels on tv. And the room is incredibly hot in summer and no air con. Acknowledge that there was a heat wave when we were there but because you can’t open the window wide, the heat was insane. Otherwise, lovely place to stay with very efficient and polite staff.

2025 年 7 月入住 2 晚

8/10 还可以

shoshi

2025 年 7 月 3 日

满意：员工和服务，清洁度

2025 年 6 月入住 1 晚

10/10 超赞

Vijay

2025 年 6 月 19 日

2025 年 6 月入住 2 晚

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