we booked one family room for 4 but family room was not available. we got free upgraded to two double bed rooms and free breakfast. we accepts them arrangement and the located is closed to tube station.
Sonny Kit Yee
2024 年 10 月入住 1 晚
8/10 还可以
GRACE
与家人出行
2023 年 12 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is clean and the breakfast is tasty and lots of choice and even we can pick items from the menu without paying extra. It is vert closed to the Gloucester Road Station and you feel safe even you return late at night. Will stay again if I come to London next time.
GRACE
2023 年 12 月入住 1 晚
10/10 超赞
Chan
与家人出行
2023 年 12 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Chan
2023 年 12 月入住 6 晚
8/10 还可以
真实旅客
2019 年 12 月 28 日
满意:清洁度、员工和服务、服务设施
This hotel is just few minute's walk from the tube station and is very convenient. Counter staff were friendly and attentive. However, with the brand of Radisson Blu and the room rate, the room is surprisingly small. The bathroom is designed in a slightly weird layout.
However, I must emphasise that the breakfast is a gem. A comprehensive buffet with even a-la carte menu? The buffet food is already pretty extensive and it tastes good. Staff were attentive enough to refill or even just to tidy up the juice jars or bread baskets to make it look neat.
真实旅客
2019 年 12 月入住 1 晚
6/10 一般
Douglas
与配偶出行
2025 年 5 月 4 日
满意:清洁度
Very small and dated room not accurately reflected in the photos shown. However it was clean with good air conditioning. Location was fantastic with plenty of shops and restaurants nearby as well as the tube station.
Douglas
2025 年 5 月入住 1 晚
8/10 还可以
Juan Antonio
与家人出行
2025 年 5 月 4 日
满意:服务设施,员工和服务
Deberían de renovar la propiedad, los espacios son muy pequeños y los pasillos entre cuartos son muy angostos
Juan Antonio
2025 年 4 月入住 1 晚
10/10 超赞
Elizabeth
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic Hotel
Elizabeth
2025 年 4 月入住 1 晚
10/10 超赞
Daniel
与配偶出行
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location for the museums, walking through Knightsbridge and wandering through the embassy district to Albert hall and Hyde park. Very friendly staff and the bar looked nice
Daniel
2025 年 4 月入住 1 晚
4/10 很差
Sarah,Beverley
商务旅客
2025 年 4 月 30 日
不满意:住宿条件和设施,服务设施
I had previously reviewed the property in March, to which the hotel responded and asked me to contact them when booking to allow them to showcase their upgraded rooms. So I did......
The room 'upgrade' looked pretty, was spacious etc but the same issues remain and the upgrade is a lick of paint and new chairs.
The main issue was the air con - which a staff member admitted just doesn't work. They need to remove it from their amenities. It was 25.5 degrees in the room and they suggested a fan or opening the window.
I ended contacting Expedia who managed to have the staff engage with me and two hours later offered me a different room (an un renovated room) which was cooler as the window was open but still no working ac.
They offered no partial refund, just looked blankly.
Location is great, but doesn't hit standards of other radissons.
Sarah
2025 年 4 月入住 1 晚
6/10 一般
Jon,Fayetteville
商务旅客
2025 年 4 月 30 日
满意:员工和服务
不满意:住宿条件和设施
The staff are very good. The breakfast is excellent. Unfortunately the hotel needs refurbishment as it is starting to look worn.
The room was basic. The mattress was terrible. There was no working fan or way to cool the room.
Jon
2025 年 4 月入住 3 晚
8/10 还可以
Lucia
与家人出行
2025 年 4 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Very comfortable room, apart from stairs and the bathroom (Smallest bathroom I have ever seen!)
Nice breakfast
Lucia
2025 年 4 月入住 3 晚
2/10 糟糕
Azad,Toronto
商务旅客
2025 年 4 月 30 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Avoid this hotel at all cost. One of my worst hotel experiences ever. Extremely rude staff at check in and a filthy room that hadn’t been cleaned with a soiled toilet. Extremely loud AC kept me up all night and ancient bathrooms and fixtures worse than a motel. I never leave bad reviews but this place deserves it. I’d give zero stars if it was possible. Phone in room doesn’t work either to call downstairs and had to call with my cell phone to get WiFi password. TV turns on and off by itself. Disaster
Azad
2025 年 4 月入住 1 晚
6/10 一般
Elsie,Las vegas
与配偶出行
2025 年 4 月 28 日
不满意:住宿条件和设施,服务设施
the room was ok but the bathroom is so small and and i was not comfortable of an old painting of a person in the room . I felt like its looking at me, the elevator was the smallest elevator i've ever been like only 2 person can accomodate I understand it's an old building, but overall the staff are so friendly even at the restaurant.
Elsie
2025 年 4 月入住 4 晚
10/10 超赞
Sean
2025 年 4 月 28 日
满意:员工和服务、服务设施、住宿条件和设施
Great area
Sean
2025 年 4 月入住 1 晚
10/10 超赞
Elizabeth
2025 年 4 月 25 日
满意:清洁度、服务设施、住宿条件和设施
Wonderful hotel
Elizabeth
2025 年 4 月入住 1 晚
10/10 超赞
Dane
2025 年 4 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We love this hotel and stay here whenever we are in London.
Dane
2025 年 4 月入住 2 晚
10/10 超赞
Deb
与家人出行
2025 年 4 月 24 日
满意:清洁度、员工和服务、服务设施
Wonderful property!
Great on-site restaurant with great staff. Appreciated having breakfast included. Fantastic breakfast options.
Deb
2025 年 4 月入住 3 晚
8/10 还可以
Michelle
与家人出行
2025 年 4 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The family room was spacious enough. The hotel staff were nice, offered storage of luggage. Very close to the train station with places to eat and drink. The area is one of our favorites in London. Recommending this place to others.
Michelle
2025 年 4 月入住 3 晚
6/10 一般
HARALD
与配偶出行
2025 年 4 月 22 日
不满意:住宿条件和设施,清洁度
.
HARALD
2025 年 4 月入住 4 晚
10/10 超赞
Graham
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly staff.
Graham
2025 年 2 月入住 1 晚
8/10 还可以
Akosua,London
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely hotel, great location near Natural History Museum and Royal Albert Hall. Check-in was delayed but Janet at the reception desk was very helpful and offered alternative solutions while my room was being prepared. Would definitely stay again.
Akosua
2025 年 4 月入住 1 晚
10/10 超赞
trevor
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean and convenient, but overpriced compared to others
trevor
2025 年 4 月入住 1 晚
8/10 还可以
Garrett
与家人出行
2025 年 4 月 19 日
满意:员工和服务,清洁度
Great location, quick tube ride into the centre, lots of stores and restaurants nearby.
Garrett
2025 年 4 月入住 1 晚
8/10 还可以
Stewart
与配偶出行
2025 年 4 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Shortly after arriving, we noticed air conditioning was not working in our room. Staff came up to have a look and verified the issue. Hotel agreed to give us new room next day. Luckily, it was the weather cool that night in London (April 2025). Next day, we had our new room. A little inconvenient, but staff responded quickly. Had new room next day with good A/C.