The shower wasn't the best designed. The floor mat placed on the floor wouldn't allow the door to open and the whole area would get wet.
Ragni
2025 年 5 月入住 4 晚
10/10
Very nice and good neighborhood
maiquel
2025 年 5 月入住 2 晚
8/10
David
2025 年 5 月入住 1 晚
10/10
The staff was extremely helpful and always present to help. Bar area was cozy and great variety for breakfast
mitchell
2025 年 5 月入住 2 晚
10/10
I loved this quirky hotel. The staff at reception were absolutely delightful and friendly
The room was comfortable. Great shower. Really good breakfast. Very nice that they make you proper coffees, such as Americano or cappuccino. Good breakfast service
Tracy
2025 年 5 月入住 1 晚
10/10
This is a gem of a hotel situated right on Lower Marsh. There are excellent dining options right outside the front door and the hotel is just a couple of minutes walk from Waterloo. Staff were extremely friendly and welcoming and I highly enjoyed my stay.
Brad
2025 年 4 月入住 4 晚
10/10
Funky little place with superior staff and cozy restaurant and 24 hour bar.
Elizabeth
2025 年 4 月入住 2 晚
10/10
Good
Abhishek
2025 年 4 月入住 2 晚
8/10
The only thing I would like to mention, was that the loft room I booked did not look like the room on the website. That is the only reason why I gave the overall rating a good and not excellent.
Marva
2025 年 4 月入住 1 晚
10/10
Love this hotel, staff are great, rooms immaculate, very comfy beds.
Mark
2025 年 4 月入住 1 晚
10/10
Great stay at this very quirky gem of a hotel. Central to everything with a label of civility you can afford. Cocktails at night, breakfast could have had a hot option. But ace stay.
Jean Paul
2025 年 3 月入住 2 晚
10/10
Great location, friendly staff, nice room.
Norman
2025 年 2 月入住 1 晚
10/10
Great hotel would love to stay there again
Sailesh
2025 年 4 月入住 1 晚
10/10
Kleines Stadthotel - neu, modern, zentrale Lage. sehr sauber, sehr ruhige Zimmer, sehr gutes Früstück, sehr angenehme Atmosphäre
Dirk
2025 年 3 月入住 4 晚
10/10
As you will read, the reviews of this hotel are wonderful and I will say that they are all true. The hotel is clean, safe, great walking distance to everything and has a very welcoming vibe to it. I would recommend this hotel to anyone.
Although I had an issue during my stay, the reaction from the management team honestly outweighed the otherwise negative experience. It is one thing to say you take great pride in service and guest experiences, but it’s another to truly live it and I do see that this is extremely important to Ruby Lucy management.
Stephanie
2025 年 3 月入住 1 晚
10/10
Julie Kathleen
2025 年 3 月入住 1 晚
10/10
Lovely clean quiet and comfortable room and very helpful staff.
Alistair
2025 年 3 月入住 1 晚
10/10
Lovely hotel situated in a great area with easy access to Waterloo station. Fantastic decor and a great vibe throughout. Lovely cocktails served in the bar too!
Steve
2025 年 3 月入住 1 晚
10/10
Super as always
Olaf
2025 年 3 月入住 1 晚
10/10
Fun and comfortable. Very attentive staff, nice breakfast and coffee. Self serve hot taps were not hot enough for good tea making.
Leslie
2025 年 3 月入住 2 晚
10/10
As far as l saw everything was fine
Arlene
2025 年 3 月入住 2 晚
10/10
Friendly & Helpful staff... the area is very nice as well.