罗素广场酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

罗素广场酒店的停车费是多少？

此住宿不提供停车服务。

罗素广场酒店的地址在哪里？

这家家庭旅馆位于伦敦市中心，距离罗素广场和伦敦大学学院步行不到 5 分钟。而且，距离大奥蒙德街儿童医院和伦敦大学步行不到 10 分钟。到达罗素广场地铁站仅需步行 2 分钟，而霍本地铁站需 10 分钟。

罗素广场酒店 - Expedia 亿客行

Q: 罗素广场酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: 罗素广场酒店的停车费是多少？

此住宿不提供停车服务。

2/10 糟糕

Alex

2022 年 12 月 6 日

满意：员工和服务

不满意：清洁度、服务设施、住宿条件和设施

the room is in the basement. you wouldn't open the window because it's so dirty right outside. the room smells really bad like a boroken pipe. booked for 3 nights. left after 2. sometime no wifi. It has a kitchen with basic utensils. however, it's so dirty that you really have to wash it before using.

10/10 超赞

Tadao

2019 年 4 月 2 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Nice location!

Nice location,metro next to the hotel,a supermarket cross the street,outdated decoration but can tell they are trying to keep it clean and comfort,old furniture,bed and everything,but restroom is clean enough

2019 年 3 月入住 1 晚

6/10 一般

Jenny

团体旅客

2024 年 9 月 16 日

不满意：住宿条件和设施，服务设施

Just above tube station, doesn't offer breakfast, laundryservice or others, but good food and stores are 1-3 minutes walk away and convenient selfservice laundrette 5 minutes walk from hotel. Hotel is in an old building and it shows, but if all you need is a tiny shower and place to lay your head while exploring the city, this is your place. Affordable, nothing fancy, but does it's trick. We had room number 12 in top floor (no elevator, narrow stairs). No bedbugs found.

2024 年 9 月入住 5 晚

4/10 很差

Hailey

团体旅客

2024 年 8 月 23 日

不满意：清洁度、员工和服务、住宿条件和设施

Writing this review with a heavy heart. We were previous occupants at this hotel back in 2022 and had an amazing experience. Now visiting again in 2024 it was a more than disappointing experience. The staff was invisible after ringing the bell multiple times for maintenance. We stayed 5 nights with no maid service in sight, after requesting new towels, sheets, etc. Toilet was out of order for our room and weren’t offered any accommodations. Staff said they’d have a plumber come out and fix it the following day… no plumber came! Cleanliness of our room was poor. Hair was everywhere in the bathroom, on the floor, sink, shower… even in the bed! Bathroom smelled of mold and mildew. The only redeeming factor was the location of this place. Right next to the tube and near many food options/ attractions. For the price, you get what you get.

2024 年 8 月入住 2 晚

2/10 糟糕

Jennifer，FPO

与家人出行

2024 年 8 月 2 日

不满意：清洁度、员工和服务、住宿条件和设施

Bedbugs everywhere (yes we have photos) - forced to leave early into multi-day stay. Staff non-existent. Management unresponsive to email, phone, and Expedia. Bedbugs so bad that it required visit to doctor, prescription steroids, destruction of some luggage, enormous cleaning expense. No refund.

2024 年 7 月入住 11 晚

6/10 一般

Crispin

与配偶出行

2024 年 7 月 25 日

满意：清洁度

不满意：员工和服务、服务设施、住宿条件和设施

Read other reviews of bed bugs and dirt and was concerned - stayed on top floor: it was clean, no trace of pests. The bathroom was a retro 80s set up, nothing to fault. You pay for what you get: the Russell is basic but ideal for seeing London. Stayed in far more expensive places that have been far worse.

2024 年 7 月入住 3 晚

8/10 还可以

jean-pierre

2024 年 7 月 22 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2024 年 7 月入住 2 晚

4/10 很差

真实旅客

2024 年 7 月 19 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

You get what you pay for

This is truly a case of you get what you pay for. This is a cheaper “hotel” in a great area that’s near everything and shares a wall with a station, so if you’re spending 5%of your time or less in your room this is the place for you. It looked like it was stuck in the 1980s, which wouldn’t be an issue except it felt like the last time it was cleaned was the 1980s. This is not your traditional hotel and more of an air bnb situation with the hotel owners only interacting with you is to give you the key. Every hard surface had clearly not been wiped down in some time, and the quality of toilet paper, towels, etc left room for improvement. There is also a hostel on the first floor which made the hotel price seem high considering the only different is a in unit private bathroom that cannot fit more than one person at a time. There is no AC as well and the rooms get hot quickly from the shower so be prepared to keep windows open. Appliances were run down and poor quality. Overall, this truly is a case of you get what you pay for. If you want a traditional hotel and can spend $200+ a night then this is the place for you, otherwise look elsewhere. P.S. we saw previous reviews regarding bed bugs, we scoured the mattresses when we arrived and didn’t see any/this was not an issue for us.

2024 年 7 月入住 5 晚

6/10 一般

Benjamin

2024 年 7 月 8 日

2024 年 7 月入住 2 晚

6/10 一般

Susan

2024 年 6 月 21 日

不满意：员工和服务

2024 年 6 月入住 2 晚

8/10 还可以

Robert

与家人出行

2024 年 6 月 17 日

满意：客房舒适度，清洁度

不满意：住宿条件和设施

Very Pink

Very basic, But clean. Great location

2024 年 6 月入住 2 晚

4/10 很差

Lori

团体旅客

2024 年 6 月 9 日

不满意：员工和服务、住宿条件和设施、客房舒适度

Not the best

This is not a hotel, it’s basically a room that was rented. There’s no service, no amenities, we took out our garbage after a few days. It’s hot and tiny for three people. It was a great location, and quiet. It’s cheaper than most “hotels” in London but there are reasons why it’s cheaper.

2024 年 5 月入住 5 晚

2/10 糟糕

Deirdre，Ilderton

团体旅客

2024 年 6 月 7 日

Our room was a triple with a shared bathroom. This room is not shown on the website BEWARE. This room is more like a hostel not hotel. There is no air, no fridge, no tv remote. No coffee, kettle or anything. The bedroom is not a solid door so lights go on and off all night as people come and go. Beds are horribly hard. The shared bathroom we had was the pink one shown on the website and the pictures make it look good. It is not. However there is a 25 hour store across the street to get what you need. The location is good. 15 minute walk to the train station and the tube is right next door. If you are looking for a very basic no amenities room this would be for you

2024 年 6 月入住 3 晚

6/10 一般

Terry

2024 年 6 月 6 日

满意：清洁度、住宿条件和设施、客房舒适度

Basic but Comfortable

Ideal for a one- nighter, comfortable but basic. Let down by difficulty in communication! Their idea of 24 hour reception is going outside and ringing the doorbell to get attention! Their phone number on the website is invalid and they don't respond to messages via the website either so that was frustrating when I was trying to ensure that I could leave my bag prior to check-in

2024 年 6 月入住 1 晚

8/10 还可以

Sunita

与家人出行

2024 年 5 月 25 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2024 年 5 月入住 2 晚

8/10 还可以

Martha

与家人出行

2024 年 4 月 23 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

The property was not what it appeared to be in photos, and there was a bad odor that was helped by opening the window and blowing the fan. Toilet seat was broken and the overhead light failed to illuminate at times.

2024 年 4 月入住 4 晚

2/10 糟糕

Kim

与家人出行

2024 年 4 月 5 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Very dissatisfied!

We needed to add a room to our reservations and made a mistake when booking this hotel because it had a very similar name to the hotel we already had a booking with for the previous night. After searching for a long time to try to find a phone number to get assistance, we spoke with a hotels.com associate who tried to call the hotel to explain the mistake and ask for an exception to their non-cancellation policy. The associate was not able to make contact with the hotel at the time, but assured us that hotels.com would negotiate the matter with the hotel to credit our account. In the end the hotel refused to cancel the reservation. My family did end up staying there and it worked out ok, but it was not as nice as what I had originally planned for them. The best thing about the hotel was that it was right next door to the Russell Square Underground station and across the street from the Bloomsbury shopping mall. Very convenient and surprisingly quiet for being so close to the tube. However, customer service was virtually non-existent. It did appear to be fairly clean, but the decor was very bland. The room had hardly anything more than 2 beds and a bathroom; no luxuries at all.

2024 年 3 月入住 1 晚

2/10 糟糕

Rene

2024 年 3 月 28 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

Die Diskrepanz zwischen der Präsentation im Netz und der Realität ist eine Unverschämtheit. Wir haben das Zimmer nicht bezogen. Das wirft auch ein ganz schlechtes Licht auf Expedia.

2024 年 3 月入住 4 晚

6/10 一般

kirsten

2024 年 3 月 16 日

2024 年 3 月入住 3 晚

10/10 超赞

Stephan

2024 年 3 月 11 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

centrally located accommodation

The hotel is located just next to the Tube station Russell Square. The rooms were clean and everything worked well.

2024 年 2 月入住 1 晚

8/10 还可以

ANTHONY

与配偶出行

2024 年 2 月 23 日

满意：员工和服务，清洁度

Right next door to tube station. Pret just across the road and a good pub 40 mtres away. All very convenient.

2024 年 2 月入住 2 晚

8/10 还可以

Nina

与家人出行

2023 年 12 月 31 日

满意：客房舒适度

Location

Very basic hostel level but the location is excellent, literally two steps from Piccadilly line underground from Heathrow. Lots of restaurants close by and good 24hr Tesco opposite. Clean but old premises, comfortable beds. Family room in the basement is great for 4-5 people and has full kitchen (old style).

2023 年 12 月入住 4 晚

8/10 还可以

真实旅客

2023 年 12 月 31 日

满意：清洁度

不满意：服务设施

A bit dated, but clean and perfect for staying in town after office xmas party.

2023 年 12 月入住 1 晚

2/10 糟糕

Minh Cuong

2023 年 12 月 19 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Bed bugs

That's not a 3 star hotel. Zero stars.... the room was soooo small not like in the pictures In room number 6 I've been bitten by some bed bugs. The hotel is not recommended guys. Try to avoid it and dont try to save some money

2023 年 12 月入住 3 晚

4/10 很差

Mitchell

2023 年 12 月 11 日

不满意：住宿条件和设施

2023 年 12 月入住 1 晚

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Russell Square Hotel

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