Nice and tidy room. Welcoming receptionist. Great hotel to stay for biz trip. However, room service was never approachable.. called 4 times with over 50 rings for a hairdryer? Ridiculous.
YUN CHIEH
2018 年 9 月入住 1 晚
8/10 还可以
真实旅客
2018 年 5 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
8/10 还可以
真实旅客
2018 年 5 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
hotel quality is on average, but convenient to airport
真实旅客
8/10 还可以
真实旅客
2018 年 2 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
10/10 超赞
Garret
2025 年 5 月 18 日
满意:住宿条件和设施,员工和服务
All good
Garret
2025 年 5 月入住 1 晚
10/10 超赞
Ann
与配偶出行
2025 年 5 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very nice, clean, quiet room, the airport shuttle was on time.
Our only issue is we left a lightweight dark blue down jacket in the closet ( room 1343?) on May 10-11. We wanted to know if they could mail it back to us at our expense ( it’s worth $150) We called and were told to email the request. We did but never heard back. 😢
Ann
2025 年 5 月入住 1 晚
8/10 还可以
Anne
2025 年 5 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Everything good. Just the shuttle bus’s every hour in the afternoon was a bit of a drawback. Taxis very expensive for such a short trip.
Anne
2025 年 5 月入住 1 晚
8/10 还可以
Karen,Guelph
2025 年 5 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
Front desk staff were very helpful with printing our boarding tickets. The day we left we were helped with getting our bags on the Hotel Hoppa shuttle. The night before, it was convenient to have an on-site restaurant. The server was very pleasant.
Karen
2025 年 5 月入住 1 晚
10/10 超赞
Jeffrey
2025 年 5 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff, particularly Sarah, were very courteous and efficient.
Jeffrey
2025 年 4 月入住 3 晚
8/10 还可以
Steve
与配偶出行
2025 年 5 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Thermostat in room was throwing an error so we couldn’t adjust the temp. Shower tub had a slow drain and a shallow floor pan which caused the water to overflow after 1-2 minutes. We had to turn off the water during showers. Otherwise safe and clean hotel.
Steve
2025 年 4 月入住 1 晚
10/10 超赞
Karen
2025 年 4 月 27 日
满意:员工和服务,清洁度
Karen
2025 年 4 月入住 1 晚
10/10 超赞
Andrew
2025 年 4 月 24 日
Andrew
2025 年 4 月入住 1 晚
10/10 超赞
Michelle
与家人出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stay was perfect for early flight back to US. Great restaurant options and short ride to Terminal 5. Room was clean and comfortable.
Michelle
2025 年 4 月入住 1 晚
2/10 糟糕
Reinford
商务旅客
2025 年 4 月 13 日
不满意:服务设施,清洁度
Lost my glasses.
Reinford
2025 年 3 月入住 1 晚
4/10 很差
David
与配偶出行
2025 年 4 月 13 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
One person on reception having a fifteen minute chit chat with the guest checking in while we waited. Then, like buses, three receptionists turned up at once.
Had a club room very small, noisy. This hotel is not sound proofed from aircraft. Food offerings in club lounge were dire. Hotel very clean, that’s possibly the best thing about it.