Excellent location. One minute from St James Park UG Station, Buckingham Palace/embassey neighborhood. Easy Heathrow access, most sights, activities walkable or a short walk/underground combo. The rooms are large, especially by Euro standards, and comfortable. Staff is very helpful, friendly, professionally trained. Breakfast was included with our 7-night stay (total cost resulted in $500/night). The variety of offerings in the buffet is extraordinary but the price if paid separately was $40/person -very difficult to find that value in what we eat for breakfast. The facility rating is lowered here for a couple reasons: There was a bit of maintenance in progress (minor noise, slowed elevators). And the building is older (weird uneven floors on room levels). The facility actually presents larger and grander on the site, plus we chose it for the restaurant options on site. Once there, though, we decided to explore other options. London is known for it Indian cuisine and we found wonderful options outside the hotel. This hotel is clearly a favorite with vacationers from India.