An excellent hotel- super clean, amorous services, generous breakfast ! 5 minutes to Vauxhall station of direct access to Victorian line and Southwest Rail for Waterloo, Wimbledon or Richmond!
There is no 24 hour room service as reported by Expedia. No room service at all. Otherwise great facilty, staff, service.
Mark Jonathan
2025 年 4 月入住 10 晚
10/10 超赞
Kimberly
与家人出行
2025 年 4 月 29 日
满意:服务设施
This was a lovely property with a wonderful staff, especially Richard. The breakfast was amazing! They had just about anything you could think of!!!
My only complaint is they need to purchase new vacuums. I could tell housekeeping had vacuumed, but the floor, especially the carpeted area was very dirty!!!
Kimberly
2025 年 4 月入住 6 晚
2/10 糟糕
Ryan
与家人出行
2025 年 4 月 28 日
不满意:员工和服务
If you like train noise from the adjacent train tracks disrupting sleep, then this is the place for you! The train was heard and its vibrations were felt often throughout the day and night in two different rooms. It seemed to be a commuter train with it passing by every 10 minutes or so.
Moreover, I paid for a suite with king size bed and was provided a queen bed in room 422. Two Franco front desk employees tried to tell me it was a king and dismiss the claims (when I had moved from room 421 with a king bed due to the train noise). I should have been compensated for the discrepancy, but I was not.
The train noise from activity on the tracks adjacent to the hotel makes for unpleasant sleep.
The hotes was clean, but not conveniently located.
Two of the three staff members were not helpful and somewhat rude.
I don't recommend staying here and will avoid it on my next trip to London.
Ryan
2025 年 4 月入住 1 晚
10/10 超赞
Dilara
团体旅客
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
very great
Dilara
2025 年 4 月入住 1 晚
10/10 超赞
Jessica,Decatur
与配偶出行
2025 年 4 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were wonderful and the property was in a convenient location. It's walking distance to Vauxhall Underground and the Uber Boat Vauxhall pier. We enjoyed the amazing breakfast every morning and were pleased with the gluten free options. Highly recommend for someone who wants to feel like their in the middle of everything without all the noise.
Jessica
2025 年 4 月入住 4 晚
8/10 还可以
Francis,Onaway
与家人出行
2025 年 4 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room wasn't what we expected. The set up was awkward. The lighting was too low. Would have preferred a window in the living area. The staff was very helpful and knowledgeable. The breakfast was plentiful and the variety was great.
Francis
2025 年 3 月入住 2 晚
10/10 超赞
Kathryn
与家人出行
2025 年 3 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a perfect option. The room was large enough to allow us to spread out. The kitchen area was so great to have in our room. A quick and easy walk to the tube station for easy transit
Kathryn
10/10 超赞
Lise
与配偶出行
2025 年 3 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice rooms with comfortable bed, walking distance form Vauxhall but in a quiet area