Pros:
Staff were friendly and welcoming. Rooms are clean and well maintained though they are a bit dated. The location is fantastic, can get to all the attractions near by very easily. There is a pleasant vibe to the place among guests, I think due to the novelty of being in a boat.
Cons: I'm definitely not a fan of the beds, found the mattress very uncomfortable and had a rough two nights sleep wise. Couldn't get room service - attempted to call the line specified on the phone both nights I stayed to no answer so eventually went through the pain of installing the app, I made an order and nobody actioned the request - was unable to reach front desk, bar or restaurant from room phone, either unable to connect or just constantly ringing, which was annoying. In the end decided to not be lazy and walked the 5 mins to a store nearby.
Impressions are overall positive despite the beds and room service. Very good staff, just wish they'd answer the phone! 🙂