The staff is great, everyone was friendly. The room was nice and the perfect amount of space. The location is also good, close to a corner store and the train station.
Jennifer
2025 年 5 月入住 4 晚
10/10 超赞
Thomas,New Orleans
与配偶出行
2025 年 5 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Spacious, clean, and comfortable room. Staff was very friendly. Quiet location in a big city.
Thomas
2025 年 5 月入住 6 晚
8/10 还可以
GARY
与家人出行
2025 年 5 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Overlooking the river & sauna with pool
GARY
2025 年 5 月入住 1 晚
6/10 一般
Larissa
2025 年 5 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The people providing services were professionals. The hotel was clean and close to the stadium. But I didn’t felt spiritually safe there.
Larissa
2025 年 4 月入住 9 晚
8/10 还可以
Andy,Wistaston
与配偶出行
2025 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fab place
Andy
2025 年 2 月入住 2 晚
10/10 超赞
matthew
与配偶出行
2025 年 5 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nicely located! Beautiful property and exceptional staff ,gracious and
matthew
2025 年 3 月入住 1 晚
8/10 还可以
Mya
与配偶出行
2025 年 5 月 6 日
满意:住宿条件和设施,清洁度
I feel this property can do better as rated a 5 star. With the exception of Eden our room cleaner , Hamza at the door area and Kinga at the pool and spa reception I didnt find the staff that helpful. More attention to directing a guest to areas in the hotel rather than a vague wave of direction. Some things the hotel had no control over like the tube out for 2 days. The pool and changing areas need a reno. The room was awesome however.
Mya
2025 年 5 月入住 4 晚
10/10 超赞
Federico
与家人及幼儿出行, 与家人出行
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Albergo in ottima posizione vicino metro Imperial wharf. Zona molto silenziosa ma vicino al tamigi. Supermercato e ristoranti vicini. Se proprio devo trovare difetto è il parcheggio, 85 sterline al giorno mi sembrano un po' troppe. Cmq ci ritornerei sicuramente
Federico
2025 年 5 月入住 3 晚
4/10 很差
John
与家人及幼儿出行, 与家人出行
2025 年 5 月 4 日
不满意:服务设施
Only at check in did I discover the surcharge amount for a 13 year old to stay in the room (in addition to one adult and one other child). That’s despite me detailing exactly who would be staying. Very disappointed the extra costs were not transparent when booking and disappointed Expedia condones this practice
John
2025 年 5 月入住 1 晚
2/10 糟糕
Jade
2025 年 5 月 3 日
Jade
2025 年 5 月入住 1 晚
10/10 超赞
Ryan
2025 年 5 月 2 日
Ryan
2025 年 4 月入住 1 晚
6/10 一般
Jackie
与家人出行
2025 年 5 月 1 日
满意:住宿条件和设施,清洁度
Location was excellent for our purposes, welcome also very good. Rooms spacious and clean.
Some small details let the place down for example, room cleaning lady called and was told to come back later...when we returned in the evening room had not been cleaned. Phoned reception and they became defensive.
Breakfast was very average with limited choices. Quality of food however was good.
Certainly not we have experienced elsewhere as ' 5 Star' but certainly 4 ish.
Jackie
2025 年 4 月入住 3 晚
8/10 还可以
Hugo
与家人出行
2025 年 4 月 25 日
满意:清洁度、服务设施、住宿条件和设施
Hugo
2025 年 4 月入住 3 晚
6/10 一般
Anthony
与配偶出行
2025 年 4 月 25 日
满意:清洁度、服务设施、住宿条件和设施
Nothing VIP
Anthony
2025 年 4 月入住 2 晚
10/10 超赞
bayram
2025 年 4 月 23 日
满意:员工和服务
bayram
2025 年 4 月入住 7 晚
10/10 超赞
Albert
2025 年 4 月 22 日
Albert
2025 年 4 月入住 3 晚
10/10 超赞
ibrahim,levittown
与家人出行
2025 年 4 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent, need microwave in the room
ibrahim
2025 年 4 月入住 7 晚
6/10 一般
paul
2025 年 4 月 22 日
满意:员工和服务,清洁度
Hotel was extremely clean and comfortable and the staff were fantastic but unfortunately for the 3 nights i stayed the steam room was out of order and this was the main reason i chose to stay here. If I knew it wasn’t going to be working I would have stayed somewhere cheaper
paul
2025 年 4 月入住 3 晚
10/10 超赞
jason
2025 年 4 月 21 日
jason
2025 年 4 月入住 1 晚
4/10 很差
Olga
2025 年 4 月 17 日
不满意:住宿条件和设施,员工和服务
Terrible service. Very old facilities.
Olga
2025 年 4 月入住 1 晚
4/10 很差
Olga
2025 年 4 月 17 日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
Service is horrible. I accidentally booked the wrong dates and no one was willing to help me fix it. Even that I called minutes after making the booking. And even after checking in no one would help me. I went for the spa which was actually gross old and not calming at all.
Olga
2025 年 4 月入住 1 晚
10/10 超赞
Michele
2025 年 4 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Michele
2025 年 4 月入住 7 晚
10/10 超赞
Christopher,Eastleigh
与家人出行
2025 年 4 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location and service
Christopher
2025 年 4 月入住 2 晚
10/10 超赞
Thu Yen,Toronto
2025 年 4 月 14 日
Thu Yen
2025 年 4 月入住 1 晚
10/10 超赞
Thu Yen,Toronto
与家人及幼儿出行
2025 年 4 月 14 日
满意:服务设施
A great hotel in a posh part of town. There is a train station just behind the hotel. Theres a lovely pub just a minutes walk away. It’s a quiet neighbourhood and felt super safe. It is a couple minutes walk to an “uber boat” stop which is a fantastic way to get into the heart of the city via water. The hotel itself felt very big and spacious. We had the king suites and they are the largest hotel rooms we’ve ever stayed in England. The staff were all so friendly and the breakfast is very good. Will definitely stay here next time we are in town.