The environment nearby the hotel is not safety. My husband's jacket is stolen by someone when we walk 1 min distance from the hotel.
Wai Lan
2023 年 2 月入住 1 晚
8/10 还可以
Kin Wai
2023 年 1 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
雖房間不大,但整潔度不錯。地點合適,近地鐵及火車站。有兩間幾好的意大利餐廳都在酒店附近。
Kin Wai
2023 年 1 月入住 4 晚
4/10 很差
Sing Wai
2022 年 12 月 2 日
Sing Wai
4/10 很差
PUI MAN
与家人出行
2021 年 9 月 1 日
满意:员工和服务,清洁度
The night shift staff is helpful. He helped us to move the heavy luggage and arranged well.
But unfortunately there is very poor sound isolation. I stayed there for 3 nights. But I couldn't sleep for 2 nights because the guest next to our room played music loudly and held a party for both nights. That's an awful experience I have ever.
I had asked for a room on a high floor weeks in advance but instead was given one in the basement. Room was tiny and you could hear every movement from the bar and reception above. This hotel is more like the super budget Point A hotels or similar in the area.
This stay has damaged the Montcalm brand for me. I was asked if I had a good stay upon check out and after politely explaining why I hadn’t I received nothing more than an insincere apology and fake smile.
It’s not terrible hotel and I’m sure there are better rooms but I’ll not be using Montcalm again
Philip
2025 年 5 月入住 2 晚
6/10 一般
Zachary
与配偶出行
2025 年 5 月 11 日
满意:员工和服务
不满意:服务设施
We arrived to Chilworth early and had no issue checking in early. Unfortunately, our door lock was broken and it took about 30 minutes for the whole system to be replaced, which cut into our single day in London. Upon looking at the room drink offerings, we found that one of the hot chocolate packets was open and left in the display. Additionally the body wash in the shower was empty. The room was very tight, just enough room for the bed. The steps down into the room were an unexpected obstacle for luggage and there was no guide on how to use the light switches, which required a key card to operate. The shower and bathroom were the highlight of the stay.
Zachary
2025 年 5 月入住 1 晚
10/10 超赞
mohammed
商务旅客
2025 年 5 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had a fantastic stay at the hotel and the staff truly made it memorable. Shaikh, Umer, and Vlad were incredibly welcoming and attentive, always going the extra mile to ensure everything was perfect. Their warmth and professionalism made me feel genuinely valued as a guest. The room was spotless, Highly recommend this place for its exceptional service and wonderful team.
mohammed
2025 年 5 月入住 1 晚
10/10 超赞
Paul,Quebec
2025 年 5 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very well located. Nice neighborhood next to Paddington station where most main trains and subway stations converge.
Easy Walk to Hyde Park.
Hôtel employees very friendster.
Paul
2025 年 5 月入住 6 晚
8/10 还可以
Bibiane Erica,Almere
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice shower and good size room with 2 single beds.
Breakfast can be a bit more choice in yoghurt as their were a lot of toppings for it and maybe chicken filet for on the sandwich.
Bibiane Erica
2025 年 4 月入住 6 晚
10/10 超赞
Sarah
团体旅客
2025 年 5 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were absolutely wonderful, super friendly and helpful. Loved our room, clean and comfortable. Will definitely be staying there again in the future, would recommend to anyone.
Sarah
2025 年 3 月入住 3 晚
10/10 超赞
Laura,Bedford
2025 年 5 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Staff were incredibly accommodating as I was a little nervous travelling alone and they managed to get me access to my room earlier. Jeana at reception really looked after me, Peter was very helpful in sorting my phone charging issues and Taj kindly helped with cases. Would definitely stay again.