We were put in a very nice room on the 1st floor overlooking the hotel food delivery space. Every morning at 4:30, the trucks arrived making a terrible noise and waking us up. The various noise remained for the next 2 hours. It happened for 2 nights in a row, which is totally unacceptable for the level of this hotel. Upon checking in I asked for a quiet room on a high floor, but instead was offered this room or an upgrade for even more money, which I refused. No matter the quality of the room, the friendliness of the staff, the whole experience was spoiled.