Second time here, mainly for the london eye view. Location is great. But service was really …merely acceptable. Slow, cold, not so friendly. Lower your expectation on warm and welcoming service. Otherwise, all good.
Vivian
2024 年 7 月入住 5 晚
10/10
Great location, clean and beautiful
Rita
2025 年 5 月入住 6 晚
10/10
Beautifully maintained old property in a convenient spot to most tourist attractions. Top notch service from a friendly staff. Amazing breakfast. There could be a better selection of channels on the television.
Mark
2025 年 5 月入住 4 晚
2/10
Not great
Room was musty smelled
Bathroom - shower flooded untire floor
Bed old limpy miserable
N
Windows looked at a wall
Could not even open to get fresh air
Travelled all night staph would not let us in until close to 4 pm
Do not recommend
ADAM
2025 年 5 月入住 3 晚
10/10
El hotel tiene muy buena ubicación. Las habitaciones son limpias y el hotel en general.
El área de oportunidad es tender más variedad de alimentos en el desayuno.
En general es un gran hotel y muy recomendable.
Alejandra Gabriela Siller
2025 年 5 月入住 3 晚
10/10
What a beautiful stay we had! The room was large and lovely, the food was excellent, and the staff were top notch. It's near to many attractions, and convenient to transportation.
Michelle
2025 年 4 月入住 2 晚
10/10
ロケーションの非常に良いところ、朝食も良い。
MrLIN
2025 年 5 月入住 2 晚
10/10
We would like to particularly thank Perez, the doorman. He was so friendly & helpful & a credit to your hotel.
ANNE
2025 年 5 月入住 2 晚
10/10
We had a wonderful short stay at this incredible property. The location is perfect, and the staff was exceptionally helpful. Our room had spectacular views. Thank you!
Christian
2025 年 5 月入住 1 晚
2/10
The doorman was great but the desk staff are running a scam. They take 100 pounds security deposit on your card and don’t return it. If you ask for it back after 3 weeks they send you a cut and paste message saying they have returned it but they don’t. So don’t leave a security deposit on your card. If you have to stay there and they demand it give them a 100 pound note.
Paint peeling in the bathroom and very average
Andrew
2025 年 4 月入住 2 晚
10/10
Beautiful hotel in a great area!
Marianne
2025 年 5 月入住 4 晚
8/10
Great location. Nice staff. Good sized room. Entire property is due for a reno, but mostly cosmetic things
Bryan
2025 年 5 月入住 4 晚
10/10
Close to all the area's we like. Very friendly staff.
Joseph
2025 年 5 月入住 2 晚
10/10
Property was beautiful! Room had great amenities and the front door man was the absolute best!
Catherine
2025 年 5 月入住 3 晚
10/10
The staff is very accommodating and helpful. Their breakfast is wonderful. The staff will go above and beyond their duty. Wonderful staff; kudos to them all!!
Amy
2025 年 5 月入住 3 晚
8/10
Some staff were unaccomodating. Others were fine. More customer service training perhaps.
Carla
2025 年 5 月入住 3 晚
10/10
Nice, quiet hotel, conveniently located near the London Eye and other attractions. Great staff who went out of their way to help us find taxis for a group of 8 every morning.
BEVERLY
2025 年 5 月入住 4 晚
10/10
Everything was perfect
Lyne
2025 年 5 月入住 6 晚
10/10
Property is in an ideal location for sightseeing around many of the most important sites in London. Very nice rooms and pleasant staff. Thoroughly enjoyed the stay. Would highly recommend.
Myron
2025 年 5 月入住 1 晚
8/10
Greta location. Great staff.
Edwin
2025 年 4 月入住 2 晚
10/10
Staff and location made for a perfect week
Thanks Abeena and Chico and pervez so kind and accommodating
Breakfast staff wonderful
guy
2025 年 5 月入住 9 晚
10/10
Great location and comfortable hotel. Include breakfast when booking in Expedia, as it is much cheaper than adding at the hotel, and breakfast is great.