I was pleasantly surprised at how cute this little boutique hotel was. I would definitely stay here again. Spacious room, Very comfortable, private bathroom, clean and quiet as long as the windows were closed. We opened them for a bit to get some fresh cooler air as we could not adjust the air conditioning and with them open there is quite a lot of street noise. Also seems like a safe neighborhood, but my husband did have his phone ripped from his hands just a block away so be vigilant.
Rachelle
2025 年 4 月入住 3 晚
10/10 超赞
Ellen,Stow
与配偶出行
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent place to stay in London. This boutique hotel is in a great location. We will definitely come back.
Ellen
2025 年 4 月入住 4 晚
6/10 一般
Josephine
2025 年 4 月 12 日
Bed was old and sagged in middle, I requested they changed mattress , they turned mattress which was slightly better. In returning in evening our door was left open prob cleaning. I went to call front desk and phone did not work.I went down to yell night clerk he came to room to fix phone which was disconnected and showed him how door was left. He was not apologetic at all.
Josephine
2025 年 3 月入住 2 晚
10/10 超赞
Sarah
2025 年 3 月 25 日
Sarah
2025 年 3 月入住 5 晚
8/10 还可以
Alison
与配偶出行
2025 年 3 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location and rooms were ideal for our stay but there is a lot of noise from the street and the area above the room we were.
Alison
2025 年 3 月入住 1 晚
8/10 还可以
Gladys
与配偶出行
2025 年 3 月 17 日
满意:清洁度
We enjoyed staying at this hotel, but some room for improvement include providing at least breakfast options And ensuring that repairs are kept up. There was a broken tile in our bathroom, which posed a little bit of risk of cutting your feet. We put towels over this broken tile to Avoid injury
Gladys
2025 年 3 月入住 3 晚
8/10 还可以
Lovemore
2025 年 3 月 6 日
满意:住宿条件和设施,员工和服务
Lovemore
2025 年 2 月入住 2 晚
10/10 超赞
Elly
商务旅客
2025 年 3 月 3 日
满意:服务设施,员工和服务
不满意:住宿条件和设施
Nice staff and great location with lots of train options. Despite a beautiful and modern lobby the rest of the property is quite run down. My room had carpet and curtain wear/stains and the bathroom had some tile damage. Dated furnishings but a very large and spacious room which was great. Absolutely fine for a pragmatic business trip but definitely not ideal for an indulgent vacation stay.
Elly
2025 年 2 月入住 5 晚
8/10 还可以
Howard
2025 年 2 月 28 日
Howard
2025 年 2 月入住 1 晚
10/10 超赞
Courtney
2025 年 2 月 23 日
满意:住宿条件和设施
Local go everything perfect location!
Courtney
2025 年 2 月入住 2 晚
6/10 一般
Dan
与配偶出行
2025 年 2 月 10 日
不满意:清洁度
Cheap and not so cheerful! Needs improvement.
Dan
2025 年 2 月入住 1 晚
6/10 一般
Nikki
商务旅客
2025 年 1 月 16 日
满意:客房舒适度,员工和服务
Lots of potential in need of renovation
The initial reaction when stepping into the Sumner was traditional London high end hotel/B&B. Service was lovely the receptionist was very welcoming and shared all details that needed to be conveyed. All rooms are serviced by the lift however there is one staircase to negotiate regardless of where your room is - not an issue for me but good for people to be aware.
The room was an impressive size, very spacious, lots of storage, fridge, tea & coffee facilities, desk and pretty much everything you would need.
Now for the downside:
Rooms are very noisy - internal and external noises can be heard pretty clearly.
Neither of the bedside tables worked
Bathroom needed some TLC - patchwork tiling where fixes had previously been done and a lingering smell (keep the door closed!).
TV signal was appalling! I was travelling for business so I enjoy watching something when I'm away as I don't have to rugby tackle anyone for the remote! Kept freezing, very difficult to navigate channels and due to the bed being quite far away it was difficult to actually see what was on TV when it was working as was a smaller screen.
Lastly the desk chair was very uncomfortable, it had clearly been used quiet frequently!
All in all for a 1 night stay it wasn't terrible but if I had been able to swap hotels I would have but due to my late arrival this was not possible.
Nikki
2025 年 1 月入住 1 晚
10/10 超赞
Richard
与配偶出行
2025 年 1 月 7 日
满意:员工和服务,清洁度
Clean and great location for the price
Richard
2024 年 12 月入住 1 晚
8/10 还可以
Sheila
2024 年 12 月 25 日
满意:清洁度
-
Sheila
2024 年 12 月入住 1 晚
10/10 超赞
Neil
商务旅客
2024 年 12 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Neil
2024 年 12 月入住 1 晚
10/10 超赞
Christine
2024 年 12 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the location, close to the Underground/Tube.
Christine
2024 年 12 月入住 5 晚
6/10 一般
Kay
2024 年 12 月 8 日
满意:清洁度
Kay
2024 年 11 月入住 1 晚
8/10 还可以
wmc
2024 年 12 月 6 日
满意:清洁度、员工和服务、客房舒适度
Small hotel
Hotel was well located. Well maintained and staff friendly
Room was clean.
Breakfast included. It was ok but served in basement so room was very warm
wmc
2024 年 12 月入住 1 晚
8/10 还可以
真实旅客
与家人出行
2024 年 12 月 1 日
满意:员工和服务,清洁度
Fin beliggenhet, rent, men trenger oppgradering!
真实旅客
2024 年 11 月入住 4 晚
2/10 糟糕
真实旅客
2024 年 11 月 29 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Terrible room
Not worth the money. Room was very tired and run down, bed uncomfortable. Needs some investment and tidying up.
真实旅客
2024 年 11 月入住 1 晚
4/10 很差
真实旅客
与家人出行
2024 年 11 月 21 日
不满意:清洁度、住宿条件和设施、客房舒适度
Inget 4-stjärnigt hotell
Inte rent. Smutsigt golv med massa ludd längst med väggarna. Smutsig handduk hängde kvar i båda rummen när vi checkade in. Städpersonal glömde av all smuts kvar i mitt rum. Nästan alla kakelplattor i badrummet var söndriga eller lösa. Duschkabin dörren hade nån äcklig klump som satt fast i den. Söndriga och slitna handdukar. På frukosten kom stekta ägget med stor bit av äggskalet.
真实旅客
2024 年 11 月入住 3 晚
4/10 很差
Bryan
商务旅客
2024 年 11 月 20 日
不满意:清洁度、服务设施、住宿条件和设施
Double bed just 2 singles poorly put together. Decoration appalling. Scruffy place. Did not bother with breakfast as place decreased my appetite.