The room equipment may not be perfect, but the overall service is very good
Ellen
2023 年 11 月入住 3 晚
2/10 糟糕
Wai Kin
与家人出行
2023 年 9 月 1 日
不满意:员工和服务
Knock my door and ask us to leave!😡
We were arranged to a room with a beautiful wall of the hotel. Please check the attached photo taken from my room.
Second, before we check out, we asked for late check out at 1pm. The hotel staff confirmed us no problem.
But someone knocked on our door at 12pm and told us it was time to check out. This was the first time in life that someone in hotel knocked my room door and asked me to leave. It is ridiculous rude. I won't recommend anyone to consider this hotel.
Wai Kin
2023 年 7 月入住 2 晚
10/10 超赞
Chad,Waxhaw
与家人及幼儿出行, 与家人出行
2025 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything about this hotel was amazing. The staff is incredible and everyone was incredibly kind to my kids. Close to many of the sites of London and definitely walkable. My family would absolutely stay here again.
Chad
2025 年 5 月入住 2 晚
10/10 超赞
Julia Jill,Landeck
与配偶出行
2025 年 5 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Uns hat die Unterkunft überwältigt - sehr modern und luxuriös eingerichtet, alles sehr sauber und das Personal überaus freundlich und zuvorkommend.
Das Hotel hat eine sehr gute Lage. Es liegt direkt an der Flusspromenade, somit sind viele Sehenswürdigkeiten leicht zufuß oder mit einem Citybike erreichbar.
Die nächstgelegene U-Bahnstation Maison House, ist nur 5 Gehminuten entfernt. Die Aussicht auf die Themse ist atemberaubend. Uns hat es sehr gut gefallen und wir würden jederzeit wieder dieses Hotel buchen
Julia Jill
2025 年 5 月入住 3 晚
10/10 超赞
Milton
与家人出行
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff is excellent all very helpful and friendly. My family and I had excellent interactions with each member from the day we checking in to checking out. The property is well maintained. It's within walking distance of restaurants, public transportation and right on the river. We walked to landmarks in both directions on the waterfront. The only surprise was that the guest rooms don't have a view of the river.
Milton
2025 年 4 月入住 4 晚
10/10 超赞
Jia-Chyi
与家人出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our room was near the service elevators, around 7am each day - there were loud noises (almost sounded like motor belt moving).
Jia-Chyi
2025 年 4 月入住 5 晚
8/10 还可以
Ji Ho
与家人及幼儿出行
2025 年 3 月 31 日
满意:清洁度、员工和服务、住宿条件和设施
Great service from the staffs. Rooms are clean.
Restaurant options and attractions are very limited as the property is near financial district.
Ji Ho
2025 年 3 月入住 1 晚
10/10 超赞
Glenda,hialeah
2025 年 3 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Nice stay
Glenda
2025 年 3 月入住 3 晚
10/10 超赞
nancy,Southampton
团体旅客
2025 年 3 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Proprety was very nice and clean, staff were very nice. its a quiet area, they only thing it was far from shops so that would be the only reason I would not stay there agian as I like to walk to shops.
nancy
2025 年 3 月入住 3 晚
10/10 超赞
Lorin
2025 年 2 月 19 日
Lorin
2025 年 2 月入住 2 晚
10/10 超赞
Derek
与配偶出行
2025 年 2 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff excellence
Derek
2025 年 2 月入住 1 晚
10/10 超赞
Daniel
2025 年 2 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
5* weekend stay
Had the most incredible stay here. The hotel looks brand new, smells amazing and all of the staff and the service they provide is top class.
The spa and gym are excellent, gym is very well equipped with everything needed to have a great workout. The pool, jacuzzi and steam room area are great to spend a morning unwinding in. The rooms are large and spacious with all the amenities needed and beds are large and comfy. Finally the breakfast was amazing. Really enjoyed our stay and will definitely recommend this amazing hotel to others.
Daniel
2025 年 2 月入住 1 晚
10/10 超赞
Timothy
2025 年 2 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Timothy
2025 年 2 月入住 2 晚
8/10 还可以
Cherelle
2025 年 2 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Cherelle
2025 年 1 月入住 2 晚
6/10 一般
真实旅客
商务旅客
2025 年 1 月 22 日
满意:清洁度、住宿条件和设施、客房舒适度
Excellent Hotel, except the bar.
Great location, close to the financial district and very walkable. Rooms were great, check in was amazing and friendly. My only negative was the bar. The service at the bar was poor, and there were multiple nights when they shut the bar early even when there were loads of people there.
真实旅客
2025 年 1 月入住 4 晚
10/10 超赞
Diego
与家人及幼儿出行, 与家人出行
2025 年 1 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing Service... Muhammad and the team, excellent
Diego
2025 年 1 月入住 3 晚
10/10 超赞
Kimberly
与配偶出行
2025 年 1 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great service, hotel was very comfy. Pool temperature was a bit cold for London and Jacuzzi was barely 70 degrees but it was still nice to decompress after a long days walk. Great walking distance to many attractions and restaurants.
Kimberly
2025 年 1 月入住 3 晚
10/10 超赞
Ricky
与家人出行
2025 年 1 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing excellent beautiful!
Amazing staff, excellent service and beautiful hotel in a perfect location. The food was top-tier too!
Ricky
2025 年 1 月入住 1 晚
10/10 超赞
真实旅客
2025 年 1 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2025 年 1 月入住 1 晚
10/10 超赞
真实旅客
2025 年 1 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Elegant and comfortable. Great breakfast.
真实旅客
2024 年 12 月入住 3 晚
10/10 超赞
真实旅客
2024 年 12 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 12 月入住 1 晚
2/10 糟糕
Manish
2024 年 12 月 28 日
满意:清洁度
不满意:员工和服务
Did not meet the standards
The worst Westin I have stayed. The TV did not have Netflix and the hotel staff could not connect. The front staff at the reception was helpful. The lounge did not have any decent food.