The rooms are totally underground so that I cannot receive SMS and phone call. Others are good
Kwai Kin
2023 年 9 月入住 3 晚
2/10 糟糕
真实旅客
2023 年 10 月 7 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2023 年 10 月入住 4 晚
4/10 很差
E
团体旅客
2023 年 8 月 1 日
不满意:住宿条件和设施,服务设施
1. The hotel is in the basement, just only one escalator.
2. All rooms do not have windows.
3. Room no basic facility, e.g. Kettle. Glass. toothbrush. Hair dryer...
4. Hear the sound of the subway passing by.
E
2023 年 7 月入住 2 晚
6/10 一般
YUMING
2023 年 7 月 10 日
YUMING
2023 年 7 月入住 3 晚
6/10 一般
Yasuhito
2025 年 5 月 21 日
满意:员工和服务
不满意:服务设施
Convinient location.
Yasuhito
2025 年 5 月入住 1 晚
6/10 一般
Harry
商务旅客
2025 年 5 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
Good location but constant rumbling from nearby underground lines.
This is a very basic hotel, with no more than a bed in the room. I expected at least a chair, a bin, or a table - but there was nothing except a bed and some earplugs (thankfully).
At nearly £200 per night this is very poor value for money. It was fine for a last-minute 1 night booking, but I wouldn't want to stay much longer. Being four storeys underground didn't feel safe and the rumbling/vibrating from the underground was incredibly annoying. Comfortable bed and good shower, though.
Harry
2025 年 5 月入住 1 晚
4/10 很差
Abigail
与家人出行
2025 年 5 月 16 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Didn’t like the room - it’s so tiny, no space to put anything, dingy and claustrophobic. Only one elevator for the whole hotel, and staff weren’t helpful about keeping the room clean. Would not recommend staying here. Great location but not nice inside.
Abigail
2025 年 5 月入住 6 晚
4/10 很差
Claire
与家人出行
2025 年 5 月 11 日
满意:服务设施
不满意:住宿条件和设施,清洁度
Upon arrival, (before our check in time) it wasn't pleasant. The lady behind reception was quite blunt with us and didn’t seem very enthusiastic in her job. We had to pay £15 charge for them to hold our suitcase until check in time.
Our room had dust and flies in it.
The bathroom was not very private… big gap when sliding door shut, can see my family while sat on toilet. When getting undressed…body figure is visible through glass.
When flushing the toilet, the noise is so loud, I refrained from flushing during night, I didn’t want to wake my family up!
We had the sound of the tubes running over us throughout the night..not a very good sleep at all. We were provided with just one pillow each.
The thermostat in our room wasn’t working so my daughters were cold.
The checkout time is 10am… we got back to our room at 10.02am and we were locked out of it. They didn’t tell us that we would be locked out of our room if we were a few minutes late checking out.
This was our first time at Zedwell Underground hotel and sadly it will be our last, we will not be returning.
Claire
2025 年 5 月入住 1 晚
4/10 很差
Sal
商务旅客
2025 年 5 月 7 日
不满意:员工和服务、服务设施、住宿条件和设施
No free tea or coffee available in the reception area, and when brought to the attention of the member of staff at reception - they just couldn't care less. Also, the A/C in the room was terrible so it ended up being far too hot.
Sal
2025 年 5 月入住 1 晚
8/10 还可以
Jason
2025 年 5 月 1 日
Loved the windowless room! Amazing sleep! Could use an additional lift. Was told I’d have a fridge in the room but did not. Cleaning service was inconsistent.
Jason
2025 年 4 月入住 7 晚
8/10 还可以
Sabine
团体旅客
2025 年 4 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
The Zedwell was an extremely comfortable stay, location was incredible. It is interesting being underground and hearing the tube running above you. Can feel a little bit claustrophobic at times but overall would return!
Sabine
2025 年 4 月入住 6 晚
4/10 很差
Birgit
与家人出行
2025 年 4 月 27 日
不满意:住宿条件和设施,员工和服务
Keine Information, dass das Hotel Underground ohne Fenster liegt; schlechter Service; Gepäckaufbewahrung kostet 15 Pfund pro Koffer-Abzocke; kleines Zimmer; Übernachtungskosten daher viel zu teuer; enttäuschend
Birgit
2025 年 4 月入住 1 晚
10/10 超赞
Lesley Anne,Bearsden
2025 年 4 月 25 日
Lesley Anne
2025 年 4 月入住 1 晚
6/10 一般
David
与配偶出行
2025 年 4 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room is clean and tidy however sewage can be smelt throughout the hotel.
David
2025 年 4 月入住 1 晚
10/10 超赞
Fernando
2025 年 4 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff agradable, muy limpio y tranquilo, mi segunda vez en este hotel
Fernando
2025 年 4 月入住 2 晚
6/10 一般
Morgan
2025 年 4 月 21 日
Morgan
2025 年 4 月入住 1 晚
10/10 超赞
S C
与家人及幼儿出行
2025 年 4 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Unique underground hotel that's priced reasonably. Great location. The room was very clean and relatively quiet, you do hear tube noises but it's acceptable. There were flies that came out of nowhere, we suspect they came into the room via the vents. Staff are friendly, we would reuse again for sure.
S C
2025 年 4 月入住 2 晚
10/10 超赞
Edita
与配偶出行, 团体旅客
2025 年 4 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent alternative to a hotel, bare necessities, but comfortable, cosy, highly recomend for a short stay. Very welcoming and helpfull staff
Edita
2025 年 4 月入住 1 晚
6/10 一般
Marco
2025 年 4 月 1 日
满意:员工和服务,清洁度
OK, so… one thing I did not realized is that the name “Zedwell UNDERGROUND Tottenham”… is literal. The hotel is fully underground (I stayed at MINUS 5th floor). Its not for the weak of heart. The issue I had is that there was a fire scare while I was there, on the second floor of the building ABOVE the hotel. It made me realize how dangerous that whole scenario can become, when you sleep underground. The next day, the fire alarm went off again, while I was in my bedroom and I got frantically scared and had to pack all of my things and run through the. Once again: it’s not the hotel. It was me. I didn’t read the description well enough. Management was very nice and I personally found it quiet.