Wry nice place for the area. But there are far more impressive all-inclusive resorts in the Riviera Maya area that would make the effort to visit over this property.
The All-inclusive option is a bit cumbersome. You still have to sign checks which all ask for additional tip and it took us forever to get a ticket brought on several occatiins
Brian
2025 年 4 月入住 3 晚
10/10 超赞
Fernando
与家人出行
2025 年 4 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
all excellent service, very clean, people very friendly
Fernando
2025 年 4 月入住 4 晚
10/10 超赞
Craig
2025 年 4 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This place was beautiful the people and staff are amazing and the golf course is spectacular
Craig
2025 年 3 月入住 4 晚
8/10 还可以
Annie
与配偶出行
2025 年 4 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in processes was highly disorganized. Food was disappointing. Property was beautiful and staff were friendly.
Annie
2025 年 3 月入住 4 晚
10/10 超赞
Ryan,Windsor
2025 年 4 月 2 日
Ryan
2025 年 3 月入住 1 晚
6/10 一般
Richard
与家人出行
2025 年 2 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The place is outstanding the only thing we didn't like is the hard sell for their vacation club.
Richard
2025 年 2 月入住 1 晚
10/10 超赞
John
2025 年 2 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
We had a wonderful stay. Will go again. Golf course is unbelievable!
John
2025 年 1 月入住 4 晚
4/10 很差
James M
与家人出行, 与配偶出行
2025 年 1 月 30 日
不满意:员工和服务
Paid full price for 9 days and was bugged continually to go to a prestation a real pain in the butt wouldn't go back
James M
2025 年 1 月入住 9 晚
10/10 超赞
真实旅客
2025 年 1 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2025 年 1 月入住 5 晚
10/10 超赞
Emilio
2025 年 1 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Emilio
2025 年 1 月入住 5 晚
6/10 一般
Suzanne
与家人出行
2025 年 1 月 11 日
满意:客房舒适度,清洁度
Suzanne
2025 年 1 月入住 4 晚
10/10 超赞
Muriel
2025 年 1 月 9 日
Muriel
2024 年 12 月入住 7 晚
10/10 超赞
Nikolette
2025 年 1 月 7 日
满意:住宿条件和设施,员工和服务
Beautiful property with amazing service. The tacos and margaritas were great too!
Nikolette
2024 年 11 月入住 4 晚
10/10 超赞
Abigail
与家人出行
2025 年 1 月 4 日
满意:员工和服务、服务设施、住宿条件和设施
We really enjoyed our trip to Loreto and to the VDP. This was our first time here and we spent NYE/NY here in a 2bd suite. The food here is absolutely incredible; the best I’ve had at an all inclusive resort (competes with Pueblo Bonito’s Sunset in Cabo). Shout out to Josue at Casa Mia and Jose at the Pool. These servers were delightful and treated us SO well; we loved the attention from them on our vacation. The hikes around the property are good- but fairly strenuous- especially if you’re hiking up to Hole 17 which overlooks the ocean. The rooms do show wear but are spacious. My only gripe is that the mattresses aren’t comfortable and should be replaced. Be sure to make reservations Ahead of time (pre vacation arrival) via Open table for Danzante restaurant, Casa Mia and Casa Club, otherwise you may not be eating here and/or you’ll be eating at 9-10pm. I wish I knew this ahead of time. IMO, the food is best at Casa Mia and the Pool. The buffet is so-so and truthfully, I’d skip Casa Club. Note- the suites state you can do a late checkout, however, when I asked about it, the front desk told me No, bc it was high season and couldn’t accommodate it. While I understand this, I don’t think it’s right to advertise it (esp for the high price of accommodations) if it’s something that’s not offered. We also enjoyed the Spa for massages facials. I really enjoyed Pilar’s services; she did an incredible job with both services and I was so relaxed and truly enjoyed it!
Abigail
2024 年 12 月入住 5 晚
4/10 很差
ALEJANDRO
与配偶出行
2025 年 1 月 2 日
满意:住宿条件和设施
不满意:服务设施,员工和服务
El hotel es espectacular, sin embargo, reservamos una habitación Deluxe con vista al mar y era solo una vista parcial. Llamamos a principios de diciembre para reservar la cena de fin de año y nunca encontraron esa reserva. De no ser por Gualberto, del restaurante Danzante, no hubiéramos tenido lugar. Reservé en el spa a través de la página y tampoco estaban las reservas. Cristal de Concierge nos ayudó a conseguir 1 espacio, pero no para mi novia. Al llegar a las 5 pm a la habitación, no la habían limpiado porque tenían poco personal.
La comida del restaurante Danzante es ESPECTACULAR. Lástima que no recibimos un servicio en el hotel acorde a nuestras expectativas, algunos empleados del Hotel muy poco empáticos
ALEJANDRO
2024 年 12 月入住 2 晚
10/10 超赞
Andrea Juliette
2025 年 1 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Andrea Juliette
2024 年 12 月入住 4 晚
6/10 一般
Jack
与家人出行
2024 年 12 月 14 日
满意:员工和服务
不满意:住宿条件和设施
Jack
2024 年 12 月入住 3 晚
10/10 超赞
Olivia
2024 年 12 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful site!
Olivia
2024 年 11 月入住 4 晚
10/10 超赞
Brook
团体旅客
2024 年 12 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing staff and lots of activities at a secluded resort
Brook
2024 年 11 月入住 3 晚
10/10 超赞
Briana
与家人及幼儿出行
2024 年 12 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quiet far from everything
Briana
2024 年 11 月入住 2 晚
6/10 一般
Erik W.
与家人出行
2024 年 12 月 1 日
满意:员工和服务,清洁度
I’ve read a lot of reviews about Villa del Palmar and some people really enjoy staying which I can see because it is a beautiful location and resort. However, there is more about this resort I don’t like and will not be returning. They try to sell you a time share and can be very pushy, I’m here for a vacation not a sales pitch. I bought the all inclusive that even the property admitted when we said something is not actually all inclusive, it’s a meal plan. So you have to pay for coffee in morning, if you enjoy coffee, if you want to go to “special” shows and dinner you have to pay more, they have no complementary shuttles to the airport. In addition, check out is 11 and they do not allow you to continue to enjoy the amenities while waiting for the shuttle, they start to charge you for everything to include water. For me, if a resort states it’s a premium all inclusive I expect that the little things that make it feel special will be included, this resort falls short of that. In addition, this is a family resort and I expected children of all ages to there what I didn’t expect was them running around like they were literally wild with no adult supervision. The staff did not stop them, within 10 minutes of checking in and sitting down at the beach bar we had children throwing sand getting it in our hair and food. Again, I expected children but I also paid for a vacation and expected there to be some respect for others at the resort. Not our cup of tea but maybe yours.