The pool and property of the hotel is beautiful and the rooms were very spacious but the customer service was definitely the worst aspect. We would have to wait in line for at least 10 mins every time we needed to ask a question and honestly were treated kind of rudely or like we are bothering them and that happened with more than one associate.
Shelby Lynn Doney
2025 年 5 月入住 5 晚
6/10
Ponciano Jr
2025 年 5 月入住 3 晚
10/10
Great location! Very clean. Friendly staff. Loved your nightclub!
sandra
2025 年 5 月入住 2 晚
10/10
Great place to stay
Gabriel
2025 年 5 月入住 1 晚
10/10
Very clean and comfortable rooms. Restaurant food was good. Fresh baked cookies excellent. Service great!
Karla
2025 年 5 月入住 2 晚
2/10
For the price and condition of property i think is overpriced. Breakfast was expensive and of poor taste. To add they charge foe parking i will not stay here again they made fraudulent charges on my credit card on file . They fixed it but avoided answering questions about it. I asked at feont desk foe physical receipt and they didn't provide it . They said they woukd email me. I've been teying ro get this fixed they said they sent email with updated receipt and no luck for hours. We sharlm see what happens. Avoid this hotel.
German
2025 年 5 月入住 2 晚
10/10
Parking fees of 18 dollars. Did not like that should be inclusive.
Barbara
2025 年 5 月入住 1 晚
6/10
Excellent customer service. The property is a bit on the older side. My wife could not get the hair dryer to start, so we asked for another one, which the staff brought up really quickly. She tried it later on and it still wasn't working, so we figured out it was the outlet. All the outlets in the bathroom were not functioning.
Daniel
2025 年 4 月入住 2 晚
2/10
EFRAIN
2025 年 5 月入住 1 晚
10/10
Great
Jody
2025 年 4 月入住 2 晚
10/10
Breakfast was gross. Turkey sausage and watery eggs was a NO for us
Stephanie
2025 年 1 月入住 1 晚
10/10
.
Jessica
2025 年 4 月入住 5 晚
4/10
Valeria
2025 年 4 月入住 1 晚
10/10
Room exelen lacation
Diego
2025 年 4 月入住 1 晚
10/10
Dianne
2025 年 4 月入住 2 晚
8/10
Great accommodations at Doubletree Ontario Airport. We had a leaky HVAC ceiling pipe issue but I didn’t realize where the puddle of water on the floor came from until we were leaving.
Great nightclub on property.
valerie
2025 年 4 月入住 1 晚
10/10
Nice relaxing place to stay
Jack
2025 年 4 月入住 1 晚
6/10
This hotel is not as nice as the picture.
Milana
2025 年 4 月入住 1 晚
4/10
You pay $18 for parking per day
Breakfast not included