I'm disabled and can BARELY walk. I left the pool area and couldn't walk down to the receptionist desk, where they were holding my things LIKE AN ANGEL zhis woman appeared, PUT MY FEET UP on a chair, and went to find me a WHEELCHAIR. I heard that she DROVE to your Sister Hotel in the back of your property to get me one! I didn't know she was an EMPLOYEE until she returned about 30 minutes later with her badge on. Zhen get snd 3 other employee, WHO ARE NOT Bell people
zook to caRight from the beginning the staff that ARE NOT bellman, took me to my room in the wheelchair and helped me get settled. On my last visit the next week, a similar thing happened: Another employee, who was having a managerial meeting in the restaurant area, LEFT the meeting, went all the way to the front entrance (,it's a CONSIDERABLR WAyLK for a disabled person, like myself, took my belongings from my cousins SUV, put ALL my belongings on a cart, and pushed it to Reception. My QUESTION FOR FUTURE STAYS IS: Why don't you have Bellman Services? Why don't you have wheelchairs available??? I had the Same problem when I left: Mo one avauyo help me reach the frueith all my belongings. Surely s name brand hotel like HILTON is well heeled enough to hire at least one or two people to assist guests?