My friends were bragging about the free coffee and breakfast they were receiving at there hotel as well as free parking, we tried to order steak dinner and was told they were out of steaks. order wet burrito the egg were cooked like rubber. espresso bar was great cheesecake was good security guards were all professional and quick to help. my room was great and clean
Willie
2025 年 5 月入住 2 晚
10/10 超赞
jamley
与家人出行
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were very pleasant!
jamley
2025 年 4 月入住 1 晚
10/10 超赞
MARINA
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
😄
MARINA
2025 年 5 月入住 1 晚
10/10 超赞
IVY
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good service!
IVY
2025 年 5 月入住 1 晚
10/10 超赞
Lionel
与家人出行
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was just for one night but my stay there was wonderful
Lionel
2025 年 5 月入住 1 晚
10/10 超赞
Roger
2025 年 5 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Great
Roger
2025 年 5 月入住 1 晚
6/10 一般
Jaime
与配偶出行
2025 年 5 月 18 日
Check in times are not honored. I was told check in would be an hour after my original check in time. However, after constantly checking in check in was 15-20 min after my original time. Doesn't make sense to book a room weeks in advance just to arrive and be told your room isn’t ready.
Jaime
2025 年 5 月入住 1 晚
10/10 超赞
Alessy
与家人及幼儿出行, 与家人出行
2025 年 5 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The service was super helpful from the valet to the reception area. Hotel has a Starbucks inside and the coffee was great as well. The room was super spacious and clean, I would def recommend staying there and walking the downtown area specially at night so much to see and near restaurants and shopping stores
Alessy
2025 年 5 月入住 1 晚
10/10 超赞
Mary Denise
2025 年 5 月 13 日
满意:服务设施
I enjoyed my stay at the Hilton Long Beach. It was nice and relaxing, safe and clean. The staff was friendly and welcoming.
Mary Denise
2025 年 5 月入住 3 晚
2/10 糟糕
Rafael
与家人出行
2025 年 5 月 13 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was old, shower was broke and service was rude, there was not hot water to shower, no parking, not staying here again, really bad experience
Rafael
2025 年 5 月入住 1 晚
10/10 超赞
Keenan
与配偶出行
2025 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was so clean and comfortable. The staff and service were exceptional.
Keenan
2025 年 5 月入住 1 晚
10/10 超赞
Lynda,Gardnerville
与家人及幼儿出行
2025 年 5 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I reserved 7 rooms for my family for the night before our cruise. You advertised that you had a shuttle to the cruise port in Long Beach. That’s why we picked your hotel. We called to reserve the shuttle & found out you don’t go to the Royal Caribbean port, only Carnival. You should specify that in your ad! That’s deceiving & it was very inconvenient for me to have to find someone at the last minute to take 21 people to the port. Other than that, everything was great.
Lynda
2025 年 5 月入住 1 晚
8/10 还可以
Tammy
2025 年 5 月 9 日
It’s in a great location for the cruise but unfortunately they only have a shuttle to the Carnival cruises not to Royal Caribbean. They will take you anywhere within a 2 mile radius.
Tammy
2025 年 5 月入住 1 晚
6/10 一般
Laura
与配偶出行, 商务旅客
2025 年 5 月 7 日
I enjoyed the free shuttle- this made it very convenient to get back and forth the convention centre and dinner!
Our room was very loud- road noise was quite more than I anticipated and the balcony that we paid more for was hardly a balcony. With one chair we were unable to both fit out there to enjoy the fresh air. The furniture in the room was dirty (couch) stained and really needs an upgrade. The bed was a king had a huge hump in the middle and you sink in where you sleep making it quite uncomfortable. A new bed is needed!
Laura
2025 年 4 月入住 3 晚
10/10 超赞
Bradley
2025 年 5 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Bradley
2025 年 5 月入住 1 晚
10/10 超赞
Zelda
与家人出行
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was the great Hilion brand!!!
Zelda
2025 年 5 月入住 1 晚
6/10 一般
Kimmiann
2025 年 5 月 4 日
满意:员工和服务
The ducks were odd but interesting. Would have been great if there was a backstory. Would have liked a better selection for restaurant meals. The service staff makes the hotel a place to return to.
Kimmiann
2025 年 5 月入住 3 晚
10/10 超赞
Daniel
团体旅客
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really thought the whole rubber ducky theme was cool!🙂👍
Daniel
2025 年 4 月入住 1 晚
8/10 还可以
Martha
与家人及幼儿出行
2025 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel, very comfortable room.
Martha
2025 年 4 月入住 1 晚
10/10 超赞
Bruce
与家人出行
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property is really nice. The staff were great, and cozy for a larger hotel.
Bruce
2025 年 4 月入住 1 晚
6/10 一般
Jeffrey
2025 年 4 月 28 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Location was amazing. Starbucks in the lobby was great. Staff was awesome, especially Alejandra, she was great and went above and beyond to ensure my stay was great.
The bad- outlets on both sides of bed were not working (plugs worn out and wouldn’t hold a charger). I was able to easily get 2 charge stations for each side so that was not a big concern.
The shower was not very clean. Used bar of soap with hairs on it were left behind. Some trash left behind also by previous users. No blow dryer in room.
No conditioner in shower as the bottle was empty.
Overall was a pleasant stay and would go back again. Just as long as Alejandra was working!