First, the staff was superlative, they were friendly and very accommodating and could not have been better. The hotel itself was lacking. Three out of 6 of my electrical outlets didn't work. I was charged an extra $35/night fee for "amenities" and there were none. They have wine in the lobby at 5, I don't drink, and a tiny pool. Food is only available at mealtimes, 7am-1p and 5p-10p. Any other time you starve or have to order incredibly expensive delivery. The room had only a mini-fridge that froze my food so it was inedible, no microwave, no coffeemaker (although you can ask for a Keurig, there may be a charge for that, not sure), coffee in the lobby in the morning only. I'm now at a Holiday Inn Express for the next leg of my trip and there's a fridge, microwave and coffee maker in the room, free coffee, tea, and milk in the lobby 24 hrs, free wifi and a computer in the lobby for free use, a huge pool and fitness room, free hot breakfast and a snack bar open 24 hrs that includes hot microwave meals. And it's one third of the price of the Kimpton, which needs to do better.