Considering the price, the bathroom cleanliness was disappointing. I even found a piece of nail art by the bathtub.
KYUBONG
2025 年 5 月入住 1 晚
10/10 超赞
Justin
与家人出行
2025 年 5 月 26 日
满意:清洁度、服务设施、住宿条件和设施
Awesome hotel and will definitely be staying here next time we’re in town!
Justin
2025 年 5 月入住 3 晚
6/10 一般
Sid
与配偶出行
2025 年 5 月 24 日
满意:住宿条件和设施,清洁度
Did not like the exorbitant resort fee (no additional amenities) or the ridiculous and exorbitant self parking fee.
Sid
2025 年 5 月入住 2 晚
10/10 超赞
Darren
与家人出行
2025 年 5 月 23 日
满意:清洁度、服务设施、住宿条件和设施
The front desk and bell hops were great.
The Balleen restaurant food was not good.
Darren
2025 年 5 月入住 1 晚
8/10 还可以
Mark
与家人出行
2025 年 5 月 23 日
Lovely property; friendly and efficient staff. Unfortunately, the jacusi showers are not suitable for elderly, disabled or tall persons. We booked rooms expecting a stall shower. My bad, but your info could be clearer.
Mark
2025 年 5 月入住 3 晚
10/10 超赞
Michael
与配偶出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay! Great service! Love the South Bay!
Michael
2025 年 5 月入住 1 晚
10/10 超赞
Gil
2025 年 5 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Very nice stay, the gave us a free upgrade to ocean view & the food at Baleen Kitchen was excellent.
Gil
2025 年 5 月入住 2 晚
10/10 超赞
nichelle
与家人出行
2025 年 5 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like everything
nichelle
2025 年 5 月入住 2 晚
10/10 超赞
Marisa
与家人出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent Stay! We loved every second of our visit to The Portofino. We had the friendliest welcome at check in with Craig who went above and beyond to make our experience was extra special. The ocean views were incredible and the room was clean, updated and beautiful. We will be back! :)
Marisa
2025 年 5 月入住 1 晚
10/10 超赞
Lillie
与配偶出行
2025 年 5 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The customer service was amazing. Always with a smile of their faces and always accommodating
Lillie
2025 年 5 月入住 1 晚
6/10 一般
Romela
与家人出行, 商务旅客
2025 年 5 月 11 日
满意:员工和服务,清洁度
The property room needs to be more clean and comfortable
Romela
2025 年 5 月入住 1 晚
10/10 超赞
June
2025 年 5 月 8 日
满意:住宿条件和设施,员工和服务
June
2025 年 5 月入住 3 晚
6/10 一般
mack
团体旅客
2025 年 5 月 6 日
The shake down at the front gate wanting me to prove if I'm staying here. My wifi wasn't working so it was kind of an uncomfortable interaction. Possibly having access to reservations to check if my name was on the list may have made the interaction better. After that the find a parking spot game started there was an event a (concert) so a good portion of the parking was taken by locals attending the concert. Not sure how they made it past security. So valet was my only option, was told by the guy working it that valet was free so i figured cool i’ll tip more. Then my bill said different. The stay itself was ok location was ok. options for biking and local beach's was good short walk or ride . They blew the arrival though most arriving have just spent a few hours driving to the destination and probably expecting better based on your price point . My second stay here the first visit brought me back, so maybe just a bad weekend .
mack
2025 年 5 月入住 3 晚
6/10 一般
Scott
与配偶出行
2025 年 5 月 6 日
满意:员工和服务,清洁度
No vip benefits when checking in at front desk. Front desk stated they have never heard of benefit. Would ask management and let me know, never did contact me. Room is small, very loud neighbor in other room, banging, and loud music played on balcony facing ocean. Thin walls could hear everything in other rooms. Friendly staff, but rooms overpriced for what you have to deal with...
Scott
2025 年 5 月入住 3 晚
10/10 超赞
Nicole
与配偶出行
2025 年 4 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
The staff was absolutely wonderful. The complimentary glass of wine when you arrive is a bonus. The place is clean and beautiful. Nothing but great things to say about Portofino! I will absolutely be visiting again
Nicole
2025 年 4 月入住 3 晚
10/10 超赞
Thomas
与配偶出行
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property was beautiful and clean. Outstanding restaurant and staff.
Thomas
2025 年 4 月入住 10 晚
10/10 超赞
Tamra
2025 年 4 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
I stayed there twice now it's lovely
Tamra
2025 年 4 月入住 2 晚
10/10 超赞
Christopher,Calgary
2025 年 4 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Christopher
2025 年 4 月入住 1 晚
8/10 还可以
Paul
2025 年 4 月 14 日
Paul
2025 年 4 月入住 1 晚
10/10 超赞
Tyree
与配偶出行
2025 年 4 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The tubs on the bottom floor facing the ocean should be upgraded.
Tyree
2025 年 4 月入住 1 晚
8/10 还可以
Alondra
2025 年 3 月 31 日
满意:清洁度、员工和服务、住宿条件和设施
Alondra
2025 年 3 月入住 2 晚
10/10 超赞
Jonathan,Buckingham
2025 年 3 月 26 日
Jonathan
2025 年 3 月入住 1 晚
10/10 超赞
Jonathan,Buckingham
与配偶出行
2025 年 3 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel in a lovely location. Busy at weekends but perfect during the week. Try and get a room on the ocean side.