2/10 糟糕
Brittany
与家人出行
2025 年 10 月 6 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The pictures look nothing like the rooms, or the how they keep the outside property. From the moment we pulled, we could already tell it was going to be a problem. Staff always had a sign up saying they would retuen in 15 minutes, and it would be longer than that. The phone didn't work in the room, the room itself was horrible. Thick chunks of hair in the shower, food in the bed under the sheets, little pellets(from what, i don't know) were stuck in the walls, in the chair, and in corners of the room on the floor. The wallpaper was falling off in the bathroom, the vent was fully exposed and thick dust covering it. They also had tissue stuck in the peep hole of the door. The outlets were falling apart. We were suppose to be there for 2 nights, we didn't even stay 24 hours because of the condition of that room. I have pictures of how nasty room 229 was. It was so unprofessional to see a child cleaning the rooms. I'm sure he was no more then 10-13 years old. I have stayed at 2 other Red Roofs and none of them looked like this one.
Brittany
2025 年 10 月入住 2 晚
