We checked in to the family suite and it was filthy. Dead and live bugs everywhere, cigarette burns all over the place and a strong smell of marijuana. I went down and asked for a refund and was given it. That is why I rated the staff as a 4, because they didn't give me any issues with the refund and apologized.
Stacie
2025 年 2 月入住 3 晚
2/10 糟糕
Godfrey
2024 年 11 月 17 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I switch rooms twice because there were roaches in the beds. In the world of the hospitality space, roaches are never a good sign !!!
Godfrey
2024 年 11 月入住 1 晚
8/10 还可以
Arajeide
与家人出行
2024 年 11 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Arajeide
2024 年 11 月入住 1 晚
4/10 很差
William
与家人出行
2024 年 11 月 10 日
Overall for your money it’s a place to crash after a flight.
William
2024 年 11 月入住 1 晚
2/10 糟糕
Alice
2024 年 11 月 9 日
不满意:住宿条件和设施,清洁度
Alice
2024 年 11 月入住 1 晚
2/10 糟糕
Marlon
商务旅客
2024 年 11 月 7 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Avoid Staying Here
Terrible service, they ask for cash as a deposit instead of credit card. And they don’t trust people so they make you return remote to front desk.
Marlon
2024 年 11 月入住 1 晚
8/10 还可以
Eduardo
2024 年 11 月 6 日
Eduardo
2024 年 10 月入住 1 晚
10/10 超赞
Harream
2024 年 11 月 4 日
Harream
2024 年 10 月入住 2 晚
10/10 超赞
brian
2024 年 10 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
.
brian
2024 年 10 月入住 1 晚
2/10 糟糕
Aaron
2024 年 10 月 28 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Poor hotel accommodations
72059331955140
Itinerary number
Reported room to Harry Ahir
Rm.#309 besides being outdated the room had roaches which I have pictures of light switches didn’t work wall sockets didn’t work. No telephone in room,chair is very loose about to fall apart could be a health/safety
hazard.⚠️
Aaron
2024 年 10 月入住 1 晚
2/10 糟糕
Ndidiamaka
2024 年 10 月 25 日
Ndidiamaka
2024 年 10 月入住 1 晚
2/10 糟糕
Jose
与家人出行
2024 年 10 月 25 日
不满意:清洁度
Jose
2024 年 10 月入住 2 晚
10/10 超赞
Adam
2024 年 10 月 24 日
Adam
2024 年 10 月入住 1 晚
10/10 超赞
Willie
2024 年 10 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Willie
2024 年 10 月入住 1 晚
10/10 超赞
Erica
2024 年 10 月 19 日
Erica
2024 年 10 月入住 1 晚
10/10 超赞
DiJionee
2024 年 10 月 18 日
满意:住宿条件和设施
DiJionee
2024 年 10 月入住 1 晚
10/10 超赞
Kimberly
2024 年 10 月 15 日
Kimberly
2024 年 9 月入住 1 晚
8/10 还可以
Eric
2024 年 10 月 12 日
Eric
2024 年 10 月入住 1 晚
8/10 还可以
Eric
2024 年 10 月 12 日
Eric
2024 年 10 月入住 1 晚
8/10 还可以
Bravo
2024 年 10 月 8 日
Bravo
2024 年 10 月入住 1 晚
2/10 糟糕
Leticia
2024 年 10 月 7 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotels.com needs to take this one off their site!
From the moment we drove up it was sketchy! After a 6 hour drive we were tired. There was someone being loud and yelling from the back of the complex, there were prostitutes and rif raff in the parking lot. The guy at the desk had no customer service and didnt seem to care about anything that was going on at their place of business. We get in the room, turn on the light, and cockroaches scattered. The room smelled like an ashtray!! It was dirty, chair broken and falling apart. AC was so dirty and bathroom had black mold around the window! I think its growing mold and they are covering it with spackle! Anyway this place was scary and disgusting! We checked the hell out and got refunded. I didnt even care that it was 4 am at this point, i would have rather slept in my car