The property, room, and the staff are top tier, location is perfect if you’re there for an event in Inglewood. but you emailed me to give feedback about my check-in process: I called prior to see if there was an opportunity for early check in but the said they “over booked” so no possibility. we arrived at 3pm to park and hold our stuff so we can come back at 4pm to check in. Good thing I didn’t leave because the line to check in was about 15-20 people, 1 worker. So I decided to stay back and hold down the fort while my friends killed time around the area. It took about 1.5hrs to check in, meanwhile in that time frame the line was adding up to about 100+ people waiting to check in. I can’t imagine how long they ended up waiting. After getting my room assignment, I went physically went to my room and dropped off my water bottled, used the bathroom and locked the door to meet w my friends. After an hour later, we came back to get ready for the concert and there was people in our room already settled in and getting ready, w my water bottle on the table. The 2 ladies at the front desk worked it out but the other girl (who didn’t check me in) clearly stated she “put someone in that room.” So poor efficiency on that part because what if all my stuff was in the room and we left or we were in the room and then our privacy gets interrupted. The other staff member correct the mistake right away and gave me a new room assignment without having me wait but it could have been a disaster.