Within walking distance of Universal Studios. Staff was friendly and the hotel met my expectations.
Robert
2025 年 4 月入住 2 晚
8/10 还可以
KARINA
与家人出行
2025 年 4 月 29 日
.
KARINA
2025 年 4 月入住 3 晚
10/10 超赞
Paula
与家人出行
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The decoration and colors are perfect for the area, close to the main attractions of Hollywood and plenty or places to eat around the area. Our suite was good and roomy for he family.
I didn't like the parking wasn't included on the night.
Paula
2025 年 4 月入住 1 晚
8/10 还可以
Danielle
与家人及幼儿出行
2025 年 4 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My entire family was very happy with it.
Danielle
2025 年 4 月入住 3 晚
6/10 一般
Sandra
2025 年 4 月 22 日
不满意:住宿条件和设施
Had a loud AC noise all night we turned off AC but there was some sort of vent and made noise all night couldn’t sleep
Sandra
10/10 超赞
Ashleigh
2025 年 4 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Restaurants nearby. Friendly accommodating staff. Good location. Clean good size rooms.
Ashleigh
2025 年 4 月入住 1 晚
10/10 超赞
VICTOR M
与家人及幼儿出行
2025 年 4 月 21 日
满意:服务设施,清洁度
nice
VICTOR M
2025 年 4 月入住 3 晚
10/10 超赞
Vanessa
与家人出行
2025 年 4 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean room and friendly staff!
Vanessa
2025 年 4 月入住 1 晚
10/10 超赞
Ignacio
与家人及幼儿出行
2025 年 4 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Buen servicio
Ignacio
2025 年 1 月入住 1 晚
2/10 糟糕
Danielle
与家人及幼儿出行, 与家人出行, 与配偶出行
2025 年 4 月 19 日
不满意:服务设施
Please be aware that they actually DO NOT have a continental breakfast even though they advertise it. They even mention what is in the continental breakfast in their welcome email. But all they have is gross coffee and juice with black clumps in it.
Expedia has been trying to reach the manager to get some of our money refunded as we had six people and three breakfasts that we then had to buy instead of having it included in the hotel. But so far the manager has been “unavailable”. I will update this review once we hear from the manager.
Danielle
2025 年 4 月入住 3 晚
10/10 超赞
Patrick
与家人及幼儿出行
2025 年 4 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
I had a great stay and friendly staff thank u
Patrick
2025 年 4 月入住 2 晚
4/10 很差
Janine
与家人出行
2025 年 4 月 17 日
不满意:清洁度、服务设施、住宿条件和设施
Water was shut off when we arrived. Came back on...then was shut down on our check out day...super inconvenient. Phone on our hotel didnt work, so had to call from cells everytime we needed something. Lobby had an OVERWHELMINGLY strong airfreshener. Then 2nd floor did too, which was a different/stronger smell. Pool was closed when we got there...supposedly a light was out. Our kids went in for 20 min and their eyes were.red and skin burning due to insane chlorine usage. Ordered a rollaway and literally did not fit in a 2x queen room. Very odd stay -- I don' leave bad reviews, but this was such a crap experience.
Janine
2025 年 4 月入住 2 晚
10/10 超赞
Matthew
2025 年 4 月 17 日
满意:员工和服务,清洁度
Such a nice, little place. Short walk, or extremely short drive, to Universal. GIANT rooms. Kind, personal staff.
Halls perfumed with inscence after check-in. Disappates quickly.
Matthew
2025 年 4 月入住 1 晚
4/10 很差
Danielle
与家人出行
2025 年 4 月 15 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Staff was very friendly upon check in but that's about the only good part. Once we got to the room we were very disappointed that it didn't look anything like the pictures online. Very limited outlets, no table to sit and eat, pictures torn off the wall and lights that didn't work. Also, the bathroom defiantly wasn't as clean as it could be. We went down to tell the gentleman in the office but he said he couldn't move us to another room and that the maid and maintenance guy had already left for the day. The only thing he could do was give us free parking for the two nights we were there. The maintenance man supposedly came up to our room the next day while we were gone but nothing was fixed. The maid also came in and cleaned the bathroom. The hotel is very close to Universal Studios and there are a few restaurants down the street but we didn't feel comfortable walking anywhere. The pool is also too small to really enjoy and was even closed one of the nights we were there. All in all it was a room to sleep in but we won't stay there again. Just know that what you see, is not what you get!
Danielle
2025 年 4 月入住 2 晚
4/10 很差
Paulo
2025 年 4 月 12 日
不满意:服务设施
I specifically chose this hotel for the indoor pool. The water was disgusting and it smelled really bad. We were not able to get in the pool at all. The only time i needed something i asked front desk if they can bring towells to my room they said they would and didnt bought them. Front desk dont answer the phone when calling from the room.
Paulo
2025 年 4 月入住 3 晚
10/10 超赞
Ayden
2025 年 4 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Ayden
2025 年 4 月入住 1 晚
4/10 很差
Juan,Commerce city
2025 年 4 月 9 日
满意:住宿条件和设施
不满意:员工和服务,清洁度
Juan
2025 年 3 月入住 2 晚
8/10 还可以
Magdalena
与家人出行
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
👍😃
Magdalena
2025 年 4 月入住 2 晚
10/10 超赞
Alex
与家人出行
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very goos
Alex
2025 年 4 月入住 1 晚
10/10 超赞
Ruth
与家人出行
2025 年 4 月 2 日
满意:服务设施
Nice and clean hotel. Spacious room. Close to Universal. They don’t have free breakfast but they have free coffe,juice and tea anytime of the day.
Ruth
2025 年 3 月入住 2 晚
4/10 很差
Gibran
与家人出行
2025 年 4 月 1 日
满意:员工和服务
不满意:服务设施
There was a lot of noise in the room during the night. We kept waking up in the middle of the night because of the noise, people walking in the stairs and hallways, on the roof, you can hear people talking in the other rooms. Also we weren’t expecting to pay for it parking $27 per Day. The service was great!
Gibran
2025 年 3 月入住 2 晚
4/10 很差
Shanda
2025 年 3 月 31 日
不满意:清洁度、员工和服务、住宿条件和设施
It was ok! but the bed was so bad it was like sleeping on Punky Brewster's bed. We did call the front office, and they brought us extra pillows and a comforter, but that did not help. Also, the housekeeper walked in our room because she left her phone on the desk; she didn't knock; she used her key and walked right in.
Shanda
2025 年 3 月入住 4 晚
10/10 超赞
Jacqueline R.
与家人出行
2025 年 3 月 31 日
满意:清洁度、员工和服务、住宿条件和设施
This hotel is walking distance to Universal Studios, however it is uphill, which had us taking an Uber the second day. Clean room, friendly staff. Highly recommend the sports bar (all ages) General Admission and the pizza place across the street for food. Both are easy walks.
Jacqueline R.
2025 年 3 月入住 3 晚
4/10 很差
Kate
与家人及幼儿出行
2025 年 3 月 27 日
不满意:住宿条件和设施,服务设施
This property is a very low grade hotel with a shady office entrance that is quite different from the staged photos and videos presented online by the management. Smelled odd, no hot water after about 5 p.m. until morning, and power outlets were shorting in and out in both the bedroom and bathroom. No light worked in bathroom 2 of the nights we were there.
Kate
2025 年 3 月入住 4 晚
8/10 还可以
Veronica
与家人及幼儿出行
2025 年 3 月 22 日
满意:员工和服务,清洁度
Very comfortable stay, i will definitely stay again.