Disappointing Experience at Corazón Cabo – Not Worth the Price
My stay at Corazón Cabo was unfortunately not what I expected from a resort of this caliber. The room had several maintenance issues — the shower flooded every time we used it, the vanity lights were broken, and the toilet wouldn’t flush properly. These problems were never resolved during our stay.
On our last day, a staff member told us we had to pay $50 to use the lounge chairs. When we explained we were hotel guests, he responded, “If you sit down, I’ll make sure to stand you up.” It felt confrontational and completely inappropriate. When we later asked for his name to report the interaction, he covered his name tag and walked away.
This behavior, combined with the room issues and lack of accountability, made the experience feel unprofessional and uncomfortable. We attempted to get a refund through Expedia, but the property declined. For the price we paid, this stay was extremely disappointing. I wouldn’t return or recommend Corazón Cabo.