My husband was caught in the elevator doors and his hand and arm were badly bruised. The hotel took a report but refused to give us a copy. If it had been a child caught in the doors it would have possible done grave harm. We were supposed to stay at Secrets but their electricity was out so we were moved to Club Solaris. It was ok I guess. Just left a bad taste in our mouths with the elevator injury.
Bonnie
2021 年 9 月入住 4 晚
10/10 超赞
真实旅客
与家人出行
2021 年 8 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Todo bien.
Muy amables y todo muy limpio
Recomendable
真实旅客
2021 年 8 月入住 3 晚
8/10 还可以
真实旅客
与家人出行
2019 年 10 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall our stay was amazing !! Pools were awesome, jacuzzi was great, the spa was wonderful, food was overall delicious!
真实旅客
2019 年 9 月入住 3 晚
10/10 超赞
真实旅客
与家人及幼儿出行
2019 年 2 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
This hotel is so nice, especially staff are excellent. Our kids really loved kids pool.
真实旅客
2019 年 2 月入住 3 晚
8/10 还可以
真实旅客
2019 年 1 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall facility is good compared to price.
And the event for guests are satisfactory.
真实旅客
2018 年 12 月入住 4 晚
8/10 还可以
真实旅客
2018 年 12 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2018 年 12 月入住 3 晚
2/10 糟糕
Abhi
与家人及幼儿出行, 与家人出行, 团体旅客
2018 年 12 月 29 日
不满意:清洁度、员工和服务、住宿条件和设施
This property is anything but all inclusive. Horrible staff have no knowledge of anything that goes on property and most of the time they want more money of any small things that needs to be get done.
Pls stay awayfrom this property if you can as there must be much better all inclusive options in the area.